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Good Afternoon, Does anyone have and would be willing to share the 11th edition of the Telecommunications Distribution Methods Manual. Thnaks in advance. Happy New Year...

Good Afternoon, Does anyone have and would be willing to share the 11th edition of the Telecommunications Distribution Methods Manual. Thnaks in advance. Happy New Year...

Good Afternoon, Could anyone please advise how many door phones can work on a BCM50 release 2.0 or above?? Thanks in advance.

Good Afternoon, Had a small issue with three systems we have tied together with E&M T-1. Prior to the upgrade all three systems had 6.0 Software. The third system was upgraded recently to 7.1XC due to the need for the 13th and 14th ports on the Combo Card.Since the upgrade, the system upgraded...

Hey Everyone; I read the compatability matrix and think I am correct in my assumption but wanted to take it to the pros for clarification. I cannot use a CLID card on R1T1 software, correct? Which means no Caller ID until release 4? All assistance appreciated as always.. "The Phone man did it

Good Afternoon, Could anyone let me know if they have performed an upgrade on an existing Norstar MICS at 3.0XC S/W level to a 4.1XC S/W level and maintained programming integrity without any type of upgrade tool? Any assistance is appreciated in advance. Have a great evening!! "The Phone...

Good Afternoon, I have successfully utilized the Telset Admin feature when programming my release 2.0 BCM50. Will I have the ability to use F983 functionality through the Telset Admin feature or will I need Element Manager? Any help would be greatly appreciated. Thanks in advance.. "The Phone...

Hey Everyone, Happy Friday. Does anyone know if the 12004 IP Phone set is compatabile with Bluetooth? Thanks in advance... "The Phone Guy Did It!!

Good Afternoon All, If I were upgrading a system from XC 6.0 to 6.1 and then to 7.1 utilizing the USA XC Upgrade Tool, would I lose my PRI Enabler keycode when the serial number for the system changes, or by doing the upgrade keep the original system ID intact? Also, has anyone experienced a...

Does 7.0 Norstar support E-1? Thanks in advance.

Hey All, I know this topic has been covered a million times, but it has been a while and I am having trouble recalling fix. We have a customer with a MICS 5.0, PRI and a 4.0 NAM. We are being advised(via SMDR) that long distance calls are being originated thru the NAM ports. The ports have been...

Hi All, To start, I am a Norstar specialist and have very limited info, so please forgive me in that regard. I wanted to know if it was possible to externally transfer calls outside the system? On a Norstar we had to be at a certain software level and set a programming parameter to allow the...

Am I correct in assuming that I have DTMF issues if I have a T-1 with regular Alarm 63 codes? I have a Norstar with 4.1 S/W and users complaining about ring no answer issues almost daily. I have a 6 port combo in providing my DTMF, so would I want to add another combo or services cartridge? The...

Good Morning, Could anyone with knowledge of NRU and software release levels describe what effects using a lower NRU level with a current software release. Here is the short version. We have a Norstar CICS with 7.0 S/W and external RAD. Our customer dials in remotely with NRU 9.1 He is unable...

Good Afternoon, Can you please advise whether a 8x24 w/ DR5 software is compatible with a Startalk Flash with software version 2.1?? Thanks as always..

Good Afternoon, Has anyone heard that the DID Trunk Cards for the Norstar have been discontinued? Any feedback would be appreciated.. Thanks in advance..

Hey Everyone, Has anyone used successfully used Spectralink Phone Sets with the BCM50? We have no issues running it off Norstar but was wondering if anyone had personally used it without issues. Any imput would be greatly appreciated.. Thanks

Good Afternoon, We have a customer looking to use Combo DID Copper trunks on a Norstar. Any idea if this is possible on the Norstar and if so what type of trunk card would be necessary to accept this type of trunk from Telco.. Any help would be appreciated. Thanks

Has anyone used the M series sets on the BCM50? Thanks in advance.

Good Morning Everyone, Has anyone done an upgrade from a pre 3.0 to 3.0 software on a Call Pilot 150? We have done many NAM's from either 3.0 or 4.0 to 4.1 and was wondering if similiar procedures (discs, CD's, Keycodes)are necessary. Thanks in advance