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Hi, I have a need to extract out the station detail from an Avaya system (migrating site to Cisco Call Manager). In the Nortel world I can run a full TNB into a text file and then run through an Excel macro and magically I have a perfect report. In the NEC world, I have to export out a bunch...

I have a Nortel CS1000 r4 w/Avaya Modular Messaging (integration is with digital set emulation). I have a situation where the light is lit indicating there is a message, but the MWI database indicates the light is off and there are no messages in the mailbox. After trying to resync the MWI and...

Can anyone recommend any good sites for information on IP Telephony? Specifically I am looking for some info on killer applications for IPT, what telephony stuff still isn't as good in IPT compared to TDM and are there any different legal ramifications for implementing IPT in different parts...

My previous question had to do with sending name and not wanting to, which I backed my way into an answer (changing NCNA to no from the default of yes). However, I wanted to prove this by looking at the d channel messages. Unfortunately, I do not see the name on either PRI (I expected to see...

First, I apologize that I may have sent a similar question to this one before, but I was unable to locate it when I did a search on the site. We have two PRIs that appear to be configured exactly the same on our side (as far as the route and the ADAN D-channel info are concerned). Not sure if...

It appears the LD 95 name info along with the full telephone number is being sent to the called party end when using a new PRI we installed this past week. The original PRI does not pass the name info -- only passes the telephone number. I have asked the carrier to check on this and they have...

During the roll-out of an additional 70 phones (and a new PRI with new phones using the new PRI), we noticed behavior that was different from previous behavior. During testing because we had ported the numbers from one carrier to another (now both are the same), we noticed that when dialing the...

Does anyone know where I can get up to date NTPs in electronic form? A while back I was able to pull them off a site, but they were a bit out of date (they were helpful anyway, but now I do not seem to be able to access the site). This was the site, but I am not able to access it with any...

Our old Opt 11 dumb terminal just bit the dust. We have connected a PC using a very nonstandard terminal emulation package -- emulating VT220. Unfortunately because of internal software distribution issues, we can not load any other emulation software. The PBX works fine, but when going to...

On the NEC PBX one can access a specific trunk by *010001 which is route 10 member 1. I know on the Nortel you can dial the acod for a route, but not sure if you can direct access a specific trunk within the route (and if you can, how you do it).

We have a Nortel CS1000 connected to an Avaya Modular Messaging (via Digital Set Emulation). A user reported that they never get any voice mail messages. Using the tracing software on the Avaya, I can see the caller never gets to the individual's voice mail because the voice mail reports...

It appears someone password protected the call log on a phone. The problem is no one knows who did it and therefore we do not know the password (it looks like you need the password to disable password protection). Is there a way to reset this?

After an inadvertent power down (contractor turned power off instead of bypass on generator), we still have a cabinet alarm on an Option 61 AC system (it is a CS1000M, but still looks like the good old 61, if you need perspective on the platform). All the AC power packs and ring gens look...

Please advise what else I need to have programmed to get the ANI printed on the CDR record for incoming calls. I have INC yes under CDR in the RDB, but this appears not to be enough.

How can you enable a PTY port that was disabled by entering the incorrect password. I can not go through signaling server as TTY ports 14 and 15 (really PTY ports) show as disabled. I accessed the PBX and attempted to enable in LD 37 with .ENL TTY 14, but receive an error message indicating...

I was told there was a cabinet alarm on one our systems (on the left of the top cap grill on an Option 61C running Succession 4.0). In LD 32 it appears there are commands which allow you to clear alarms (maybe only minor ones), but I do not see any that might explain what caused the alarm. As...

Does anyone have a power down process for an Option 61C (AC system that I suppose is really a CS1000M)? I believe there is a main circuit breaker in the pedestal (rear), but thought maybe this breaker was not to be used. I believe there are also breakers in the CPU cabinets and possibly in the...

Similar to how the PBX uses an IDC table to determine if something needs to be done with a call, is there something that allows the screening (or I should say blocking) of calls from a particular number? Our DIDs come in via PRIs.

Does anyone have any experience with an M2250 and: - the option to program a key that will allow the operator to tell if the extension is busy - the optional DSS-9000 Main issue is knowing who is on their line as quickly and easily as possible (not a terribly busy console).

Is there any way to limit the callers log to the primary dn and its rollover (and not include the boss lines that also appear on the same phone)?