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- Users: WildCardSys
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Memory Leak after installing SU13
After installing SU13 on 4.2 SCCS the server is losing RAM on a daily basis requiring a reboot once a week to recover the RAM. In comparing process with my other sites SCCS 4.2 / SU12 I have not seen any items which indicate where the memory is being used. The overall system resources appear...- WildCardSys
- Thread
- Replies: 8
- Forum: Nortel: Symposium call center solutions
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Agent minutes from NW Skillset by application
Using a 4.2 SCCS networked environment I am able to route calls as intended to idle agents in remote sites. The problem is can network agent talk time minutes be accounted for by application for calls offered by one site and answered by a remote network skillset agent? The needed data would be...- WildCardSys
- Thread
- Replies: 1
- Forum: Nortel: Symposium call center solutions
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2250 is displaying outside ANI
I have a 2250 which displays the outside callers ANI when the attendant performs a warm transfer to an internal DN. The transferee’s set displays the external ANI rather than the internal DN of the console. This issue only occurs on attendant transfers, calls from set to set display the...- WildCardSys
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
