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Hi, I want to setup an extension so I can dial in remotely and make simple changes to the system, like call forwarding. Can someone explain how to set that up? Thanks,

Currently we have a DID block of 100 and they are associated with 5xx series of stations. we just bought another 100 DID's and are trying to associate them with stations 6xx. I have went through cmd 760 & 761 and setup the digit converstion. But when I dial 60, the phone displays Restricted...

I am curious what the difference is between Speed Dialing and One Touch dialing. I use matworx when setting up the memory assignments for a new extension. And each ext has a one touch and speed dial memory assignment. But Why. What is the purpose of both. From what I have seen, either can do...

Hi, all mail that we send from our company is blocked by AOL. I am working to fix this problem but am having a tough time. Hoping someone has had this same issue and can provide some insight. At this point I feel the problem is because when performing a reverse DNS lookup of our IP, it fails...

It is possible to create a extention that doesn't allow dialing. When the handset is picked up, it automatically dials a programmed ext. Kinda like the red presidential phone. :) We just want it so when its picked up it rings another location and then they answer, but the user cannot dial...

When I install digital (4LCDQ) or analog cards (4LCD-A) depending on the slot. It gets 4 lens. IE digital card = LEN 0116, 0117, 0118, 0119. Well I installed a PN-AUCA card yesterday in slot LT13. This is a 2-line card. I assume it will use LEN 0120, and 0121. But what happens with the...

I recently purchased a payphone to test and see if it could work with our PBX. Now after doing some testing i've come to realize that the analog station from the PBX is supplying 23v. The payphone requires 48v to operate the coin dispenser. Is there a way to control the voltage the PBX...

We have a Neax 2000 IVS PBX. There are 3 Pims, if that is the correct terminalogy... Anyways on the first pim, in slot LT11/AP1 we have a 4LCD-A card. A 4-line analog card. LEN 0044-0047. The next card is a 4COTB, LEN 0048-0051. LEN 0044, 0045 and 0047 are in use by fax machines. 0046 is...

We are using a Neax 2000 IVS system. I use matworx occasionally to perform certain tasks. The other day I created an extension and needed to setup the speed dialing/one touch for that extension. I open that in matworx and first perform a memory listup, this shows me all memory addresses in...

I am getting this error on 5 of my servers. It reoccurs every 90 mins. There are about 15 servers in our domain. I have researched this error but am having a hard time figuring out a cause and solution. Every time I search I get a different reason why this is happening and the solution...

I have a few questions about CAL's. You purchase a CAL for each workstation access's a windows 2000 server. But I noticed there are SQL CAL's and Exchange CAL's. So if i had exchange 2000 running on a server 2000 box, would I require a CAL for both Server 2000 and Exchange 2000? Or if I had...

I recently purchased both of these cards and would like to set them up in our NEAX 2000 IVS. I currently have a 4cotb card installed. I was hoping someone could help me/walk me through installing these cards and configuring. Thanks

We have a NEC Neax 2000 IVS system. We are using Hansen Cash call accounting software. We are getting alot of calls from people that have there caller id blocked. We want to restrict calls from people not sending caller id data. is there a way to do that at the PBX level. I talked with our...

I added a analog card to our PBX the other day. All I did was insert the card in a open slot. Then opened matworx to assign a station to one of the len's on that card. Matworx came back with an error saying "Matworx has detected no card is present at the requested len. A friend of mine...

Currently we have 3 PIM's. We have 2 4COTB cards. Only one of them is being used right now. I would like to set the system up to receive caller ID data and have been told I need a 4COTG and 4RSTC. I just wanted to find out if that is true to set the PBX up to get caller ID info. Thanks for...

We use this software to track incoming and outgoing calls. But it doesn't track station to station calls. Is there a way to set that up. Does the PBX support that? Thanks...

We have been having a lot of calls lately come in without caller id data. They are showing up as DDD. I know that this is because they have there caller id blocked. Is there a way to restrict calls that are coming from blocked numbers?

When you dial an ext. If you press "1" while its ringing it automatically picks up on the other end of the call. Is there a way to disable this? Thanks

How do you setup a 3 way call? we are going to have a conference call and need to get multiple people in on the call

Recently I have been going through our PBX and cleaning up junk data, unused ext's and setting other things correct. During this I notice that in cmd 1212 that some of our ext's were not set to the same subscriber code. Now to the best of my knowledge this is where this is setup. In cmd 5005...