I've worked on IP Office and Definity too much to remember how to do this. Here's the scenerio. All copper trunks ring all phones (pool 70). At 5pm the console needs to be able to send all inbound call to an external answering service. I've tried setting all trunks to a call group, put this...
Prior to our 3.0 upgrade I had my phone office phone forwarded to my cell (forward no answer). Any call to the office phone would ring the AAT time and then ring my cell. If I didn't answer the cell it would go to the cell phone vmail. Now after the upgrade if the office phone isn't answered it...
Greets all,
I've a customer that we've just upgraded from a Legend system. They are REALLY used to being able to answer an outside call, voice announce to call to another user, and have the call ring to that end user. I have no hair left at this point. I can set a phone for HFAnswer, call the...
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