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Have set up a voice mail for a 500 set and when no-one answers the call is "diverted" to the mailbox. However the "message waiting" lamp does not work nor is there a broken tone to indicate message waiting. I have included CLS LPA & MWA and have tried a new telephone without sucess. Any...

On DDI calls if no one answers the call then it is picked up by the voice mail system. However if the extension is busy then the call is automatically transfered to the attendant. Can this be changed so that all calls are picked up by the voice mail system?

I have set up a "voice menu" system; ie: welcome, press 1 for xxxx, press 2 for xxx etc. When option 1 or 2 is taken I direct the call to internal extensions (dn). What I would like to do now is set up a third option so that when selected it dials an external number! Any help would be...

Is it possible to record the number of calls to an extension; whether it is answered or not? I would like to record the number of calls and the time made if possible?

I have a 512MB USB "memory stick". I can read from it but I cannot write to it. When I try and write to it I get the message "Drive protected". The memory stick has no password function switch/tab! How can I clear the "protection" from the memeory stick?

Is it possible to delet the "Operator assistance number" option from certain users in Meridian Mail?