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I want to use UCM to edit System Speed Call list but no option to EDIT/CHANGE. Only ADD and DELETE. When I add a new entry it defaults to the next number in the list even though there are gaps in between. How can I assign a new entry to a vacant position higher up in the list or how can I...

I need to remove a route - how do I do this please?

I have an error condition on my BRI card in L2 which shows APDB. I have DISC and ENLC the BRI (SILC) but no joy. MISP is on LOOP 50 - ive DISL 50 and ENLL 50 but this still hasnt cleared the APDB condition. Have I done everything correct please?

Is it possible to provide a presentation of a Phantom DN on a digital set (M3904). I need to provide a presentation of our site facilities main number 4040 on 2 different M3904 handsets but I dont want to use up an analogue TN.

My users are restricted from dialling ACOD's however I need all users to be able to access my System Speed Call list which should be unrestricted and add an entry for emergency services ie *3 666 which has an entry of 2010112 (2010 being ACOD for my PSTN trunk and 112 being the emergency...

What command should I run to display my Analogue DN's to show only the TN / DN / Name Bungy

Would someone please advise how I would perform a Firmware upgrade to an M3904 handset? Thank you

I have an analogue DN used as a helpdesk not physically connected but presented on 2 x M3904 users handsets. At present when a call is received any of the 2 operators can take the call however if another call is received this will go to voicemail. Is it possible for the second call to ring on...

How do I present a Phantom DN on an M3904 users spare key. Im receiving SCH6393. Bungy

Every 15 mins or so Im getting the following alarm: CRMN001 HIGH Call Reg Usage, Pcnt Used=92, Num Used=608 NumCR=655 Error suggests I increase the number of CRs which requires an INIT. Firstly, how do I check what current setting is....secondly how do I increase and thirdly what do I do if...

I have lost the use of a BRI card due to MPNR showing in L2. Dissabling / pulling the card does not clear the problem. How can this be cleared please? Bungy

I need to view the current deplists installed on my switch but forgotten how to do this?

My Billing data does not reflect the same names that are held within TM3.1 CPND. Switch data has been syncronised with TM3.1 and is correct however when Billing reports are run some (not all) of the names are incorrect. Can anyone please advise? Bungy

Im running CS1000MG PIV on Rel.5 and my processors switch at midnight. I need to stop my cpu's switching at Midnight so I ran the command in LD 17 as follows CHG - OVLY - MID_SCPU (I entered NO at this point and returned to the end). Firstly will this have done the trick and secondly how do I...

What command would I run in order to find out what software version my ITG's are running?

I have CS1000MG on Rel.5.0 - I need to install a new FALC card but my NTP is screwed....!! I have spare slot in 28-0-11 and need to update my key codes also which have been supplied on floppy - my drives however are compact flash...!!! What is the process please?

I am trying to change the default login name and password of 8737 / 87370000 for access to announcements. All I seem to be able to get access to is User/Administrator/Distributor/Super User - none of which have 8737 listed?? Bungy

I recently obtained a newer version of OrderPro which I got working ok. Since then ive changed my Laptop and needed to reinstall the software (V7.0.2) however during the inital installation it is asking me to enter Admin. Password. Sadly im no longer in touch with the chap whom gave me the...

Gents How do I print my HISTORY file please?

I recently upgraded to Release 5 (CS1000 MG) and since then my System Time slips by around 5 minutes a week. Is there a way I can tweak the clock to speed it up a tad...?