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  • Users: BrokenIT
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  1. BrokenIT

    BCM400 Distribute Timers

    Hi, I've just bought a BCM400 (ooooh) and it is poorly (aaaaah) in as much as it doesn't do what the programming for groups says it should. The system is setup to ring an agent's phone for 4 rings. Problem: the customer hears 4 rings but the agent hears 3 rings. Where is my 4th ring - the...

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