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We are playing a prank on a new employee and have put really old equipment in her cubicle including an ancient rotary phone. It can dial out, but it doesn't ring when I call it. I've tried a newer rotary phone and it doesn't ring, either. I'm guessing I screwed something up somewhere, but I...

I've been working at this company for three years and we have been having a weird problem for even longer than that. Intermittently, it is as if the PBX randomly selects an extension and turns on SAC. We always thought the users were accidentally doing it somehow, but they would swear they...

This is weird and I don't know enough about Avaya systems to figure it out. Our PBX has the correct time. We have verified this by doing a "display time" from the command line as well as going to the web-based configuration utility. NTP is configured and working. However, every phone connected...

Forgive me for not knowing the exact hardware involved. I'm not really an Avaya guy. But we're having a problem that I think is related to a phone system upgrade. We had some flavor of G3 on one end and some flavor of s8x00 at the other side. We recently upgraded the G3 to, I think, an s8700...

We just got a TN799DP to replace our TN799C. What is the proper procedure for this? My boss thought that we just needed to busy out the old board, pop it out, pop in the new one and release it. I tried that twice and the system says "no board" with the DP installed. It doesn't even recognize it...

I'm trying to update the firmware on a medpro card but the download is aborting and I have no idea why. Maybe I have the wrong firmware or something. The Medpro (TN2302AP) is hardware vintage 15 and firmware vintage 60. The CLAN card is a TN799C. I FTPed the firmware from my PC to the CLAN card...

I don't know much about Avaya world and I find their terminology confusing. I need to upgrade the firmware on a line card (which Avaya calls circuit packs! Ugh...) Anyway, the instructions I have say that if the Medpro card has a vintage less than 22 then I need to use different instructions. I...

We have ASA R1.12.02 and we need to upgrade to version 4. Is there a way to save the info for our PBXs and then import it into the new version? I suspect that since this is a really new version that we'll have to just recreate the systems manually. Technically, I don't think we can upgrade. We...

We have a 6408D+ that has begun acting strangely. If you call that phone, the phone autoanswers with the speakerphone enabled. Any idea what would cause this? We definitely do not want that feature!

I powered up my Vista 64 machine tonight and chkdsk starting going berserk. I saw a whole bunch of "deleting index entry" and something about Windows and AMD64. I had no idea what I was even seeing until I did some research, but I'm confused about what's happening. Anyway, from a command prompt...

I'm not sure when this began, but I first noticed it just a few days ago. I have one internal HD, an external HD, a Bluray drive and a CD/DVD drive. Those have always shown up correctly in explorer. But starting sometime in the past few days, I've also started to see an HD-DVD drive and...

I have a new machine running Vista64 on an MSI x58 Platinum mobo. I have a microphone connected to one of the front inputs that never, ever shuts off. I've tried muting that device in my Windows sound settings as well as in my Realtek Audio Control Panel, but the mic stays on and I can hear it...

We're having some problems with some users at a specific location and we've been having trouble nailing down the cause. I'd like to find some sort of (hopefully free) performance monitoring tool that runs on the client and keeps a record of system performance, specifically CPU usage, preferably...

I need to solve a problem and someone on another forum suggested I check here. I may need to use the wifi status on a laptop to launch a script. The laptop has a VPN client on it and also has a Sprint card. If the user moves from a Sprint coverage area to a wifi area or vice versa, the VPN will...

Do any of you know a way to trigger a batch file if the wifi status changes? I may need to be able to stop and restart a VPN client if a mobile laptop with a Sprint card moves into a wifi area. Their IP address is going to change and that will break the VPN connection. If I can trigger a batch...

I'm only lightly familiar with the ASA, so I don't know if this is even possible. Here's what we'd like to do: We have some mobile laptops with Sprint cards as well as wifi cards. These laptops would have a Cisco VPN client installed. We want them to be able to use the VPN when their in Sprint...

Is there a way to see which hostnames have which IP addresses when using a router as a DHCP server? We had a Comcast modem handing out DHCP addresses and we could log in to it and see IP addresses matched to hostnames as well as MAC addresses. IOS doesn't seem to give us that capability. Is...

This is a weird one and it's happened twice in the past couple of months. We have port security active on our switches and twice we've seen it get tripped by an invalid MAC address like e8be.5bd3.5558. It's as if the machines that are connected to it temporarily switch to a different MAC...

First off, let me say that I'm not a system admin. I'm a network guy, so go easy on me. :) I've been asked to help troubleshoot a problem we have with certain PCs are hanging during shutdown. This is only happening to some of our brand new PCs and none of our systems people have figured out...

First off, let me say that I'm not a system admin. I'm a network guy, so go easy on me. :) I've been asked to help troubleshoot a problem we have with certain PCs are hanging during shutdown. This is only happening to some of our brand new PCs and none of our systems people have figured out...