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  1. leprechaun3

    BCM50 Rls. 2.0 and Windows 7

    I have a BCM50 Rls 2.0 c/w call pilot messaging and fax messaging. When I had windows XP I was able to open my faxes on my PC,e-mail them,delete them,save them, and copy them. I changed my operating system to Windows 7 now I cannot open the faxes to view them. I cannot do anything with them. Is...
  2. leprechaun3

    unified messaging not working on BCM50

    I have XP service pack 3 on my computer.My e-mails and voicemails do not come thru on unified messaging unless i reboot my computer? Any ideas????
  3. leprechaun3

    contact centre on a BCM450 5.0

    I have a customer with a BCM450 5.0 and contact centre. also there is a auto attendant. There are 7 agents. Sometimes when an agent logs off it shows logoff pending and freezes. You cannot force off. The only solution is to do a reboot. The latest Patches are installed.
  4. leprechaun3

    number 1 appears in a row on the screen of the set

    I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent). Norstar Mics 0 x 32
  5. leprechaun3

    number "1" appearing on the screen of the set

    I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent). Norstar Mics 0 x 32
  6. leprechaun3

    BCM 50 usb drive letter

    Does anyone know what the drive letter is for the USB port on the front of the Bcm 50?
  7. leprechaun3

    cannot call out on the BCM50 R1.0

    I cannot call out on the Bcm50 R1.0.... I can receive calls The trunks are analog After doing a power down(reboot) the system returns to normal Any suggestions????????
  8. leprechaun3

    intelligent contact center

    when I try to login to ICC I get AGENTS FULL?????? No one is logged in I removed all data and reinstalled to no avail I even did a Cold reset and reentered all data Any ideas PLSE>
  9. leprechaun3

    BCM 400 4.0 Scheduled Updates

    I am having difficulty scheduling more than one SOFTWARE update at a time on a BCM 400 4.0. I have tried to schedule more than one software update at different times of the night with no success. Any solutions out there?
  10. leprechaun3

    mics to a mics

    how do I connect a Mics to a mics at the same site?
  11. leprechaun3

    Call Pilot 150 and Groupwise 7.0

    Is Groupwise 7.0 mail client supported by Call Pilot 150 (version 2.5)or is a newer version of software needed for the Call Pilot 150? Also if you delete voicemail on your desktop in unified messaging does this also delete the message stored on your set?
  12. leprechaun3

    NRU 12.0?

    Is there a NRU 12.0 available for 7.1 software or will NRU 11.0 suffice?
  13. leprechaun3

    replacing a hard drive

    I have a BCM400 4.0 with redundancy Lets say the primary drive fails, therefore the secondary drive takes over Can I replace the primary drive with any 40 gig hard drive or does it have to be a Nortel replacement hard drive.
  14. leprechaun3

    connecting 2 BCM 400 together

    I have 2 BCM400's at the same site (4.0 Linux) Is it possible to link the 2 together so I can have voicemail,etc. on one and sets,etc. on the other This is a large site that requires more sets and resources than 1 BCM400 can offer
  15. leprechaun3

    invalid keycode file

    I HAVE A BCM50 2.0 RELEASE WHEN I TRY TO ENTER A KEYCODE THAT I GOT FROM THE NORTEL SITE THE ERROR COMES UP "INVALID KEYCODE FILE" IT DOES THE SAME IF I LOAD IT FROM THE NORTEL SITE OR MANUALLY AFTER I CLICK "OPEN" NOTHING HAPPENS
  16. leprechaun3

    bcm50 keeps rebooting

    bcm50 keeps rebooting status light is yellow power light is green both leds go yellow then back to yellow for status and green for power no telephony service cannot connect to element manager on tech port(10.10.11.1) I tried powering down to no avail
  17. leprechaun3

    TELEPHONY MANAGER 2245 AND BCM 3.7

    Ihave a BCM 3.7 c/w Telephony Manager 2245 and 2210 handsets The switch is a Cisco 48 port POE SWITCH There are some IP sets connected (mixture of i2004 and i2007) There are also some T-series Digital Sets All is well except I cannot get the 2210 handsets to register with the BCM tHERE IS ALSO...
  18. leprechaun3

    target lines on hold MICS 7.0

    MY CUSTOMER HAS 2 M7324 SETS EACH C/W 1 48 BUTTON CAP(KLM) TARGET LINES 157 TO 196 ARE PICKED UP ON THE CAPS AFTER ANSWERING A CALL ON 1 CAP THE CALL DISAPPEARS FROM THE OTHER CAP EVEN IF THE CALL IS PUT ON HOLD THE OTHER CAP CANNOT PICK UP THE CALL HOW CAN I GET THE 2ND CALL TO GO TO THE OTHER...
  19. leprechaun3

    echo on IP sets

    bcm 400,3.7 software.all the latest patches codec is 711 u-law echo is heard on all the ip sets intermittently 2 PRI IP sets are i2004 and i2007 I also have digital sets on this bcm where can i look to try a change or some modification????
  20. leprechaun3

    line 064 on bcm50 does not flash or ring

    Line 064 on BCM 50 does not flash or ring on incoming calls yet you can answer the call...dialtone is there Line 064 is on the 4 internal analogue trks. of the main unit it is setup to appear and ring lines 061,062 and 063 ring and flash on the sets if i disable and renable the 4 internal trks...

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