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Avaya IP Office, latest version. We're having an issue with incoming calls being routed incorrectly. If you call in from an outside line and put in a regular extension, you can reach it. However, if you put in the extension of a hunt group, all of those calls get routed to the same hunt group...

We've been running into an issue where we have some items with multiple locations (up to 6), but their retail prices don't all match, probably human error when updating them. They are supposed to be the same across all locations. I need to come up with a way to identify any that don't match so...

I have a field in a SQL table that allows a max of 3 characters (string). For business reasons we only use up two characters. Every once in a while a user will make a typing error that puts 1 or 3 characters in that field. I'd like to be able to see when that condition exists with a query. I...

I'm having a strange issue with my Avaya system, I haven't been able to find any information why, or any other people even reporting this issue. I have one user who is using the call intrude feature for sales training, but the intrusion randomly cuts off after 5-10 minutes. His extension is...

Crystal XI SQL 2008 db I have a customer order table, multiple lines per order (they share the same order number, which the report is sorted by). I'm trying to figure out a way to filter the data by item number twice, I will attempt to explain it clearly. I have a list of several items that are...

We're using an older version of Tapit Call Accounting (v. 4.1.8.01) on our Avaya system (IPO 8). We upgraded some hardware and the IPO server some time back, and after re-configuring Tapit, the outgoing call phone numbers showing in the reporting are not the same as the actual number being...

eSynergy with Macola 9.6.3 When trying to export anything, such as a workflow, the export errors out. This is happening for all users. No message or explanation other than "Error" and no record to download the export from. No settings have been changed to my knowledge, it just up and stopped...

Having an issue with random workstations using eSynergy. A user will go into an account's workflow, and will see a big message on the screen that says "One moment please...", as if it's waiting to load. It doesn't ever load, and none of the items are acessible. Some of the buttons at the top are...

I'm running SQL Server 2008 Standard. Does anyone know if CAL's for SQL Server 2008 R2 compatible with it? I've googled and binged, searched here, asked everyone I could think of, waited on hold with Microsoft, and haven't been able to find a definitive answer. I know that some of the newer...

Environment: Macola ES 9.6.3 Exact Synergy web interface Windows 7 64 bit IE 10 & 11 Firefox 40.0.3 Chrome Having an issue with how Synergy renders on different workstations. On some, it looks and works fine; on others, the text is smaller and of a different font, and the overall look is...

I have one user on my network that consistently has problems printing to a local printer connected to their pc. It will work for a little while, then a print job will get stuck in the queue and the only fix is to reboot the computer, only to have it happen a little while later. It first started...

I'm looking into IPO V4 for our phone system solution, but don't know much about it... thought I would ask here to see if anyone had any opinions either way on it, and how it stacks up compared to other systems (like Cisco CME), or if it would be a good fit considering the size of the setup...

We're thinking about setting up a Voip system in our office, and CME keeps cropping up while doing research. I admittedly don't know much of anything about it, so I wanted to get other people's opinions on it... what you like, what you dislike, user friendliness, etc, etc. Thanks!

I've just installed Fedora 6 on a machine, and when I fire it up, where there should be text giving me instructions, there is a box in place of each letter. I followed the steps recommended by the site I downloaded it from (fedoraproject.org), and the install went smoothly as far as I thought...

We've decided to go with a Linux platform for our web server, replacing MS Windows 2003 Server. I'm pretty much sold on Red Hat Enterprise Linux... the main issue is that I've never worked with Linux before. My two main questions: 1. Do I just format the harddrive on the server and load RHEL on...

I'm teaching myself how to host a website on Windows 2003 Server, and am looking for information as to how to do it correctly... any reference guides, tutorials, or other resources that could walk me through it from start to finish. Most of what I've found has been either incomplete or somewhat...

My company is bringing all of it's website and online store sites back in-house, to be hosted on one of our own servers. I have just a general question: for an application such as this, is Windows 2000 Server better than 2003 Server, or vice versa? I've heard that 2000 is better for that, but no...

Crystal XI, SQL database and Excel spreadsheet I have a report that only uses the detail line for the data, no groups, sorted by one field in the detail line. I'm using fields pulled in from SQL tables as well as an Excel spreadsheet that is updated daily. Some of the data is being repeated in...

When printing a particular PDF from Acrobat 5.0, the print job stops on one page, and instead of printing it I get this error message on the sheet the PDF page should have been on: PCL XL error Subsystem: KERNEL Error: IllegalOperatorSequence Operator: ReadImage Position: 1501...

Our company website is hosted outside our network, but the domain name is resolved through our DNS on the network. The website is all of a sudden not accessible from inside the network, although from the outside it's fine. We haven't seen anything wrong, or different from yesterday when it was...