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Norstar 4.1 NAM using the Automated Attendant. Is there a way to restrict certain extensions from being called through A/A? The A/A is used 24/7. The owners don't want certain extensions receiving ANY calls to prevent personal call through the A/A, particularly at night. For example...

This is an Option 11C 25.40 with OTM. The customer is always calling me asking how to do things that I can do manually, etc. etc...and I don't want to mess up his OTM. Here's my question: What is the easiest way to add a Individual Speed Call button on a M2616, key 14? 1) Is it easier...

This is a Partner ACS 7.0 - Messaging R1 MLS-18D phones. It's an architectural firm, and there are two employees who work in an upstairs area....away from the rest of the employees. The two employees upstairs put their phones in "Do Not Disturb" at times when they are working in their...

This is an Option 11 with 25.40 and Meridian Mail Rel 13. They would like to install about 15 phones that can dial out , but cannot receive calls, either all the time or during certain times of day (night). It is a Mental Health / Rehab Facility and these are patient phones, to be used...

I have a customer we upgraded from NAM to Flash 2.0. He says that with NAM, he used to be able to leave his message in a mailbox, then dial "#-#" quickly to exit to the main greeting. He says that with flash. he has to wait between the #....#. It does take a second delay to recognize the...

I did a search and saw this covered in bits and pieces but I want to get it clear before I propose this to a customer: With a Partner R 6.0 and Partner Messaging.... Customer wants to be able to call Auto Attendant. Press 1 for Bob Press 2 for Dan Press 3 for Sally, etc... External caller...

I did a search on "lost programming" and came up empty, but I did see the post about the "J Patch". http://www.tek-tips.com/viewthread.cfm?qid=1300207&page=1 I have had 5 or so Partner R7 processors that lose programming - yes the batteries are good. Is this a known issue? I have wound up...

In our office we have a MICS 6.0 and CP 100. We use a greeting on one of the mailboxes for the 20 or so techs to call in and receive the next morning's stop. The techs dial in - hit the extension and listen for their assignments. Works great. What is the best way to perform the same function...

Merlin Magix 2.0 V9.0 with Merlin Messaging - 3 Carriers My question is about outcalling. (Like so many others) The customer purchased a 12 port card for Merlin Messaging and installed it himself. Outcalling had been working on his 4-port for years. Old Extensions were 296, 297,298, 299...

We took over a customer, military reserve unit, who had a CP installed on the PBX but never used it properly. No passwords, etc. and over 600 messages were in the Gen Del MBox. I know from reading here that there is confusion about a CP 150 on a Option 11. We defaulted the CP and I am going...

I have installed plenty of Partners, but never with DID. I didn't find a lot on a search, so I have an application question for you all: A Church, approximately 15 phones wants a new/refurb system that has a combination of 5 CO Lines and a block of DID's, plus Voice Mail and some analog...

This forum has been a great place to get questions answered, sometimes without even asking, so I figured I'd ask for help with this application: A church, wants to have DID lines. They have two Ministers who work from home...or to make it more clear, when their DID lines ring at the church...

This is a new re-install of an 8X24 with DR% and a FLASH. No Auto Attendant. Control set is Ext 21, which is in the conference room (No Operator) 6 CO Lines appear and Ring on all phones. Most phones have voice mail set up on them. I programmed a night services key on ext 21. During the...

Call Pilot 100 MICS 6.1 When a call is transfered manually by a station(F70), the caller hears MOH, but on transfer through the Call Pilot, caller hears ringing - no MOH. "Call Screening" option plays the MOH while the caller waits, but I would prefer not to implement screening. What are my...

Hi Folks, For you [smarty] "antiques experts".... I need to know whether a MICS R1T1 will integrate with an Active Voice "Lingo" Voice Mail / Auto Attendant using "old style" ATA. Here are the details: Lingo Voice Mail is System Version 102219310 - 2-Ports - and is connected to an NEC KSU...