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Does anyone know the default login credentials for using telnet (via IP address) to log into a Call Pilot?

I am trying to re-translate user dialed information calls. I.E. the customer dials 1411, 411 or (xxx)555-1212 and then have the system re-translate the digits dialed to 1-800-free-411. I can think of several work-around's with restrictions and speed dial but didn't know if this could be done. I...

I have a Cisco ICM with 7960 sets. I recently replaced one of the 7960s and the PC port on the set quit working. I replaced the set and had the same problem. Is there a parameter to disable the PC port? If so; where do I find it? If not; suggestions are appreciated.

I have a Cisco ICM with 7960 sets. I recently replaced one of the 7960s and the PC port on the set quit working. I replaced the set and had the same problem. Is there a parameter to disable the PC port? If so; where do I find it? If not; suggestions are appreciated.

I have a Call Pilot 3.1 that I am replacing due to a "No Resource" error occurring when trying to log in. I have regenerated all key codes and have repeatedly attempted to reload the backup. It begins the reload then errors out after about 5 minutes and puts a "5e.bad" file in my backup folder...

Has anyone ever seen the error "No Resource" when trying to access a Call Pilot through a key set? If so; what was the cause.

I have a Norstar 7.1 SW, PRI. When performing a manual transfer (feature 70) the OLI number I have programmed is displayed to the callee. When doing a call forward (Feature 4)from the same extension, the number that called is displayed to the callee. I have caller ID turned off on this ext. I...

Does anyone know how to change or delete default system propmts on the Call Pilot 100/150? Example after you dial an extension it automatically states "One Moment Please". Can I get rid of this?

When using the CTA 100 on Norstar do I need the CTA 100 and the CTA 160i for each worstation? Does the CTA reside at the desktop or the MDF? Where does the device pull its information for out-dialing, the customer database software, speed dial list?

Has anyone used VOIP phones with an Intelligent Contact Center and had the VOIP phones log in as agents from a remote location? If so, does it work?

Does anyone know of a software upgrade for the Call Pilot 150 or the reporting for Call Center or Both. I am currently running CP Version 31.10.14.22 and RCC Version 2.2.116. A Nortel part number would be appreciated. I have a hard time believing anyone has this running flawlessly. I had it...