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  • Users: DrogensIT
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  1. DrogensIT

    Transfer a Call Back to a Menu?

    We have a situation where people miss the prompt in our Main Menu and dial the Operator (no longer on 0) and we want to transfer them to a specific Custom Service Menu. Is this possible? If so, how do you accomplish this seemingly simple feat? As always, my unending gratitude, Greg
  2. DrogensIT

    Two AA's on KX-TD1232 w/TVS100?

    I was looking through some past posts but haven't really found a solution to what we're trying to accomplish. We have a main store and a service department and right now our main store is using the Automated Attendant to pick up calls (with menu). The service dept has it's own direct line in...
  3. DrogensIT

    KX-TD1232 Multiple Afte-Hours Schedules

    Is it possible to have multiple after-hours schedules? Our Service Department closes at a different time from the rest of the store and we'd like their phones to switch to our "we're closed" message on a different schedule. Possible on a KX-TD1232? Easily? Thanks! Greg
  4. DrogensIT

    System "forgetting" Group Pickup

    For some reason our system is not allowing users to pickup another user's call by dialling "40" as usual. after a system reset it was ok for a few days then it forgot again! Also, it seems to only affect calls coming in from outside lines, intercom calls appear to be uneffected. Thoughts? Greg
  5. DrogensIT

    Problem Programming Flexible CO Buttons

    I am having a problem programming SOME of my Flexible CO Buttons on a KX-T7220 phone (with KX-TD1232). A few of the buttons that I had programmed previously simply stopped working one day. Whenever I try to reprogramm them it won't LET me! Procedure: 1) press PROGRAM button 2) dial "99" 3)...

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