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We had to change I.P. address on network. Went through wizard to change on BCM now RCC not working. Is there somewhere else we need to make a IP change?

I have a 201i 4.0 release that will not let me put PC anywhere on it , get an error that " you are attempting to put pc anywhere version 11 on a 201i and it is not supported" has anybody run into this? Thanks

Hello All, Last night added 6 ports to make total of 18 on a 4.0 C.P. on a 4.5 succesion 61C. Everything is fine except that sometimes/actually quite often you hit a port new or existing and when you try to put in a password or play a message you get a long DTMF( sounds like the key is stuck)...

I need to look at this CD again, been awhile. It is password protected,can anyone remember the password. I've tried config,install,installer,norstar ???? any help will be appreciated Thanks Joe

Have a customer who has a private line defined on around 6 sets none of them key 0 ,and he wants to send unanswered calls to voicemail and have a voicemail light.???

Does anyone know if you can set-up trunk to trunk tranfers on a succesion 4.5 machine that only has copper trunks? I know........... but it's a backwoods hospital . I tried everything I know last week, but still can't get back out of the switch to public network.The customer wants to be able to...

I have a DECT implementation tool and no directions for setting it up and using it. does anyone know the code you enter into the 7420 handsets to begin the process? any help would be greatly appreciated. we thought the code was *99??

I have 2 base stations installed at a site, one bases dip switchs' are set 1&3 on and 2 off the other base #2is set 1&2 on and 3 off. does this sound correct. They are having trouble with the callers not being able to hear them sometimes and some static.

I have a customer with an option 11 running succesion 4.0. They are wanting to dial long distance and international during the day with no auth. codes, but have the switch locked down from 5:00PM until 8:00AM unless you use an auth.code.Has anyone tackled this one yet? thanks in advance!!

We are getting ready to add a expansion cabinet for a cash customer. Running 25.30 . Is there a keycode necessary to add the cabinet? Haven't done one before ,just wandering?? Or is all I have to worry about is that they have enough dn's in SLT. ?

When I try to call the rad directly from a set on the norstar I get a busy tone and the display says "not in service". Isn't there a way to blow out rad programming and rebuild?Does anyone know the procedures?Any help would be greatly appreciated. And let's all say a prayer for the people of...

Has anyone ever run across any "Ingenious phone equipment " installed on a Norstar. A potential customer wants us to remove several of them and we just can't get up the nerve to tell them we don't know what they are<:)My search on Google has been useless so far!!! Thanks

A Time and Materials customer of mine just upgraded their local T1 to a PRI and ever since the far end hears a clicking noise every 13 seconds. It doesn't matter if the call originates from here or the call comes in from the outside. The network event log shows event 327-00 happened 255 times...

I have a console that has started locking up on me. All the keys except the shift key will be lit up(solid). I took the console back to the switchroom and punched it down on the frame. I disabled the two tns' and then the card the tns' are on and backed out the card.After awhile I was punching...

I have two PRIs' set-up as ESS5 circuits that I keep getting PRI232 errors on, it is always the same error type 15 and 16. So far not service affecting. Any ideas

Anyone know what pins are needed to extend a CDR connection, and is the distance limitation really 150'?

I've tweaked a script that John Poole posted to build 500 sets and it's ready to go. EXCEPT what do I need to put at the end to make it go back to the req. prompt for the next set I want to build ? I think it might have something to do with "end if". Thanks for any help! Everybody have a great 4th.

I have several users who are set-up and have working mailboxes in call pilot, but they don't show up in the address book when using desktop messaging . They are in different volumes ,this doesn't seem to be the issue. Any help would be great thanks!!!

Can anyone tell me if I can assign a information mailbox a DID number. This needs to work through CCR using the transfer option. Currently if I call the information mailbox number DID I get a canned response that says " the person you are calling is not available " and then I get the greeting...

Does anyone have a script for installing easy bars in a northern pbx? Hotel enviroment so I am assuming that everything will be wide open, and they will just be dialing 9 for an outside line. Thanks in advance for any help!