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I am dialing in to my Norstar MICS DR 5.0 system using Remote Tools. I need to program a new phone, how can I tell what port/DN is available to program and wire to?

I beilieve it's already there but putting out the wrong number. Right now it only displays the are code when I call out from my Option 11C? Where is this changed, this is for an outgoing PRI..

Has anyone ever tried this? I need to move a message (for legal reasons) from my Meridian Mail system to our new Call Pilot system that is going to be installed in two weeks. Just curious, I'm going to try and see if it will work but not sure of another way to do it beside a physical external...

I have recieved a complaint from an end user that he gets messages a day after they've been left? Anyone have any suggestions? This is a MICS Nortsar with a NAM voicemail.

How are the ports read on an Option 11c? I know the first cabinet is 0-9 right? I'm use to the Option 81 with loop, shelf, card and port

I just had my Option 21C upgraded to an Opt. 11C with Succession 4.0, apparently the ringing cadence for incoming vs. internal calls was not looked at before the 21c was taken out of commision. How is the cadende changed? And any suggestion as to what the default from the old was to the new?

When on a call (primary dn) and a second call comes in, is there a way to get rid of that tone signifying another call? I thought of trying SCN but wanted to know if there was anything else maybe in CLS? There are a couple of people that don't want it becasue when on a conference call it...

anyone know how to fix a problem where when in webmail can't forward an e-mail because the second screen will not open? i tried deactivating the internet security and pop up blocker but this did not work either? i have Internet security 2005

Does anyone know what model 2616 works with the AOM's?

The follwiong is my ACD queue, am I reading this right. If the queue 1820 lines are all busy the the calls overflow to 2749? TYPE ACD CUST 0 ACDN 1820 MWC NO DSAC NO MAXP 24 BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT 36 FRT 2 SRRT 36 SRT 20 NRRT FROA NO NCFW 2749 FNCF NO FORC NO SPCP YES...

How do I change where my CDR records are going to? I want to change them to the PC I'm on (I have a direct connection the the PBX) Opt. 81C

I can not boot my home PC, it comes to a DOS prompt saying that the following file is either missing or corrupt. windows\system32\config\system? Can anyone tell me what I need to do for this? When I go in to the repair utility I don't know what to do at the C: prompt? I am not computer...

I have MICS units at various locations, do they have a SMDR port that I would be able to do call acounting through?

I just ran a SEER report and found that there are many stale mailboxes that say over 1,000 days! But before I go deleting these I wanted to make sure that I am reading this correctly. I couldn't find the SEER code in the NTP's, does this mean that the mailbox hasn't been accessed in 3000 days...

Can anyone tell me how many VA a MICS pulls with a NAM voicemail and one 0X12? Thanks... I'm trying to size a UPS for this and a couple of other pieces of equip.

It seems that when I am on a call and a second call comes in to me that it goes somehow to my auto attendand? It's programmed to FNA and Hunt to my voicemail port, any suggestions? I have an Octel vociemail system and an Opt 61c with 25.4

Does anyone have a recommendation as to what device would be best suited to boost a ethernet signal to 610'? I have a sheilded 610' run from a Cisco switch to my PBX, I am going to need to put something in the middle somewhere and was hoping to purchase a simple signal booster for this that...

If I wanted my Opt. 81C to provide the D channel signaling how would I set that up? (rather than the carrier)