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I have run into a problem where if the caller visits their mailbox to listen to messages from a remote telephone, when they dial ** during their mailbox announcement, it hangs up. I have run thru all the settings in the operations manual, and nothing seems to address this.

I need someone with experience downloading the image files from Avaya's web site and imaging a replacement drive with these files. I do not have access to this site, so I had a support engineer download the files for me. I have read the Avaya BCM50 and BCM450 Imaging Tool — User Guide...

I have been working with a BCM50 in my Lab for a few weeks now. The Message Waiting Indicator on the Internal Analog Station Ports strikes me as being rather quirky when using "Lamp" for MWI under Capabilities/ATA settings. While I have had no issues with an ASM8+ or a GASM with this...

thread1361-1573334 asking about this, has been closed. So here is the proper procedure. First, you must have Administration Access to the BCM50. Second, you must have already downloaded and installed the Element Manager software to a PC from the BCM50. Once you are connected to the BCM via the...

I am looking for the following documents: P0993206 Flash BRU Doc Eng P0993209 Flash BRU Installation Doc Eng If you know someplace on the web where I can download PDFs of these, that would be great! Failing that,perhaps someone can help me find the printed versions... Thanks in advance!

Can anybody hook me up with the Norstar Hourglass software? I can't seem to find it anywhere on the web... I already have the box and all the documentation.

I thought I would post a little information on these elusive devices, since information is difficult to find. All 3 of these devices are USB Audio adaptors for use with the i2050 Software Phone Client. They all include the USB cable and a very brief manual, which I would love to find a PDF...

I have spent a month or so typing-in and proof-reading the manual for this excellent device. I will release it when I am convinced it is both complete and correct. There are two items left un-answered in the manual that I am looking to complete, as I intend to use them. First, there is...

I have recently learned of the process for setting up a TFTP server on a PC connected to the LAN with the i2004 phone (or phones) and the BCM to overcome the problem with old Phase 0 firmware that won't talk to the UFTP server on BCM 3.x machines. ITAS Tip 261 shows the procedure, but was...

I have a very simple setup, but cannot get an i2004 set to register with the BCM. I have my published IP set to LAN 1 which is set to default (10.10.10.1) Registration is on and auto-assign DN's is off (my preference in this case) I am connecting the BCM LAN-1 port and the i2004 to a 10/100...