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I have updated from SAV 9.0 to 10.0. for some of my clients, but I am still using the license file for SAV 9.0. I understand that I can update my license file from 9.0 to 10.0 as well, but is that really necessary? So far I have clients running 10.0 with 9.0 license file and no problem occurs...

Dear all: I have a PBX running in my company but the system is fairly old (about 5 yrs and its running Win95 or Win98). Today before I came to my office my HR already called me and told me that the phone system is completely down. My first impression was that it was probably the power surge...

Dear all: something weird has happend to my computer. When I clicked on any email hyperlink, my IE windows would have like over 50 pops up windows and my computer basically just freezes there. Has anyone encounter such problem? I am aware that in my registry, my "HKEY\CLASSES_ROOT\mailto" can't...

I just received an mail from Symantec about free upgrade to SAV10.01. Heard a lot issues coming along with 10.01, and I think perhaps before most bugs are tested and repaired, I would stay with 9.0. However, in Symantec's mail, it says that the service life of SAV9.0 will end on Sep 30th...

Dear all: I am trying to archive my users' Outlook PST files by year. However, after I archved an archive file of 200 MB from a 1GB outlook.pst, my outlook.pst is still 1GB. I do not see size reduction in archiving... I am not sure what I am missing... because I tried on my own desktop and it...

Dear all: I am trying to deploy XP Pro... Ghost went beautiful getting desktop images and deploy to multiple computers.... Now I am trying to deploy onto our fujitsu notebooks, and the problem occurs. The LAN is REALTEK 8139 family. I went to REALTEK website to download DOS driver, and used...

Dear all: I am trying to deploy XP Pro onto 15 desktops in my company, and I am wondering if I need to buy the Windows XP OS volume for 15 users, or I can just get 15 OEM disc? Is OEM Windows XP Pro legal if I am installing them onto machines that have an exisiting OS (2000 or Windows XP...

Dear all: I work as an IT specialist in a very "old fashion" company. Currently 80% above of our systems are something like Win XP Home. I guess you all can imagine how hard it is to maintain the system before I convince the company to spend extra few thousand dollars to upgrade to Windows XP...

Dear all: My company is trying to launch EDI with some of our trading partners. However, there are so many EDI software/services in the market. How do I judge which would be the best one for my company? Currently my company is using MAS200. And we need EDI 850, 855, 856, and 810. Our trading...

I am trying to set up a computer that can be shared by more than one user in order to save the cost on purchasing additional desktop. I would like to know if there is any downside to it, such as reliability issue, and what is the best software to go for? Thank you all very much =)

Dear all: I used MS Frontpage to modify our existing website. After I have done and published it, it looked alright on my computer. However, it looks different on my manager's computer. We both use IE browser. On his website, some alignments are off, and some fonts are not at the right size...

I have an user who once was infected with spywares. I used Ad-aware and Symantec to scan and clean the computer. Everything seemed fine until later... After the next weekly scheduled scan was done on that user's computer, many spywares were found (some repeated and some new)again! I went to...

Dear all: We have a machine running Win2000 Server OS, where we also run DHCP and our finance system MAS200 on it. Recently many users received error message from MAS200 saying "Connection Time-Out" on their client machines. All client machines can access local share folders on Win2K Server...

Did Symantec Corporate Edition support MSN Messenger File Transfer Scan??? What is the executible file for that? Under MSN Msgner -> Tools -> Options -> File Transfer, The second option asks "Scan files for virus using..." Which Symantec exe should I use???

Dear all: How come I cannot access the Client Administrator Options? I can open it but all the selections are locked... Did I miss somethign during the Server/Client installation?? By the way, my Server is Win Server 2000 and Clients are Windows XP Home.

Dear all: My best friend just had his car broken in, and his laptop was stolen. Now that thief uses his laptop to go on internet, and my friend's AIM and MSN automatically logs on. My question is, is there a way to trace the connection from MSN or AIM based on IP address? Is it peer to peer...

Dear all: Recently I purchased a LINKSYS EFSP42 2-port Print Server. Before I opened the box, I expected to finish the testing in approximately 10 to 15 minutes because most of the Linksys products I have are hassle-free setup. However, this Print Server took me the whole day for testing. I...

Dear all: Has anyone of you experienced McAfee VirusScan 9.0 On NT Access error message? I did a search on the web and talked with McAfee tech support online. It seems that whenever VirusScan scans a filename that contains Chinese font, it will cause On NT Acess error and disable itself...

Can anyone recommend me? So far I have done research and I found NAS server that fits my requirement from Snapserver.com and Armorlink.com. However, Snap Server, although with a very good File Manager Utility + backup utility package, is too pricy. Usually how much does a NAS cost with...