Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: Mick61C
  • Content: Threads
  • Order by date
  1. Mick61C

    Avaya Malicious Call Trace Recording With Asterisk

    Avaya 8730 Communication Manager: 5.1 Contact Center: 5.0 CLAN: TN799 HW01 FW026 My goal was to setup Malicious Call Trace (MCT) for our agents and supervisors in our Contact Center. During my initial setup I found an option in system parameters for “MCT Voice Recorder Trunk Group”. I wanted to...
  2. Mick61C

    What extension am I calling from? – Call a VDN for playback

    Ever needed to know what extension is attached to a non-display phone or questioned that the displayed extension was correct? Here is a way to call a VDN and have your system use announcements to speak back your current extension that you’re calling from. System Specs: Avaya 8730 server VAL...
  3. Mick61C

    CallPilot Call Recording

    Simple on demand call recording using call pilot. Be sure to look up call recording laws in your state. I have no idea if this will hold up in court or if its even legal! Therefore in my case I have only used this internally as a form of record keeping for myself. This could however be...

Part and Inventory Search

Back
Top