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  • Users: caspertom
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  1. caspertom

    Connecting to Virtual Extentions from Outside Lines

    Hi, We have a Neax2001 IVS with Neax-Mail-AD40 voice mail. It seems we have lost the ablity to access virtual locals from the outside(or any local without voice mail programmed. The only calls that get through from our autoattendant are locals programmed in the voice mail system. I am new the...
  2. caspertom

    Neax2000IVS - Ring while off hook

    Hi, We were asked to set up a multi line phone that could act like a scaled down switchboard on a 16 button NEC Determ handset. We have set up 4 lines in a hunt group on it but they want the phone to ring if a call is on hold or someone is on the phone. (we checked the volume on the phone...
  3. caspertom

    Dterm Headset/Handset Line Pickup Fails

    Hi, I have inheritied a NEC 2000 IVS system with Dterm Series III handsets. We connect headset with ADA - J units. When programming a headset/handset button some will automatically grab the primary line and some require pressing the primary line along with the headset button (some clients find...

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