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Allright, here is the deal. I need to let an operator (set via a hunt group most likely) answer all our calls during business hours. After hours, the Auto-attendant needs to handle the calls. System MICS 6.1 NAM 4.1.05 I see the option of 'Ringing Service' which might work? Have the line in...

Ok... I just got done installing a PRI at our facility. Previously we were using 8 standard analog phone lines. We could hit the I/C button, dial 9, and there was a distinctive audible switch from an internal dial tone, to an external. Now that the PRI is setup, I have managed to make it...

Allright guys, here is what I am trying to do. I installed a Door Phone, on ext 230. I want the door phone to ring a group of phones, say 201,202,207. The only way I see of doing this, would be to set the doorphone to ring one ext (like 201) and then set 202 and 207 to have an answer DN of...

I was told that the MICS 6.1 supported caller id if you were already on the phone. Basically if I am talking on the phone, and a second external call comes to me, I want to see who it is. AA is being handled by a NAM 4.1, and doing the transfers. Any ideas?

I have searched through the forum looking for a strong answer on this without finding much. I have a basic NAM 4.1 (fiber to a MICS 6.1) with 25 seats of Destkop Messaging. Do I have the ability to recieve faxes to my mailboxes? If not, can I add some hardware? and if so, does anyone know...

Here is the requirements.... boss wants to dial in to our system using the 800 # which links to the company's primary #. This would roll over to any one of our 8 incoming lines. He wants somehow to access back around to an outside line, so that he can call back out of the system to appear...