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I have an easy one. I have a hotel with a SX200 and mitel superconsole 1000. The hotel wants to be able to take a call from a guest and if they ask for reservations to just hit a key and it will transfer them to the 1-800 number of the hotels company ran reseravtions dept. Do I need to make...

I will start with I am not a Mitel guy. I have limited Notel phone system exp and thats it. Mianly programming and such. I have a hotel where I take care of the high speed internet. They run a Mitel sx-200 with a miytel 1000 console. Thye have a T1 coming in where they use half for phone...

Hey guys, I have an apartment complex that I want to setup with Internet. Currently there is cat5 ran to every room. I have 6 building that I want to connect in a start topology. My question is what hardware do you suggest for this setup. I planned on vlan switches and using fiber as the...

I work in a hotel and we want to disable the wake up system for one night, then turn it back on, so when the guest hits the button on the phone (not sure what numbner this is programmed to) it will reroute them to the operator. Any ideas? nortel 81 c running meridian mail nt5g15aa wake up card...

I have a 5 user acd que setup however I would like to answer calls on a manager phone when they get busy. Is there a easy way to do this without that user having to add a login id and such. Thank You, Brian

I have a ACD setup for a 5 station call center on a nortel 81c. They all have 2616 phones. I purchsed a few cs50 plantronics wireless headsets with the optional lifter. I would like to use it on one of these stations that require login. Problem is once you answer and hang up it requires you to...

I have a 81C running meridian mail. I have had a terminal to login to both pbx/mail on each session until the other night I went to add someone and all that was on that session was ??? and ascii crap across the top line. I followed all cables back and have a good connection. I even tried...

Our company running a Nortel meridian 81c is merging with another compnay using a Avaya Definity. Can anyone note how it went when making these two talk? Thanks, Brian

I went to my terminal this morning (vts20) and I had nothing but a blinking cursor. I hit F4 which normally switches to voicemail from pbx and still nothing. I checked the switch box (set correct) and all cables and all looks good. No one is usually in this room to move anything. Its a nortel...

I'm adding three new 2008 phones to our system. When I run luvu on 2008 type's I have none left :(. I have 8 2616 tn's available. Can I build a 2008 phone on a 2616? Or is there a command to convert to a 2008? Also is there a command that tells me if there is empty card slots? Thanks, Brian...

I have a problem trying to get a phone to call forward to another line here in the hotel. The first number people call is 6085(its own phone) which I sucessfully have forwarding no answer to 6050. This line under the pbx vmail is set to revert when message capabilities is turned off (which it...

I have recently taken over as a system manager of a large convention hotel. This hotel has a Nortel meridian phone system running 25.0x software. There is a pbx terminal and a row of large cabinets that house all the cards. Ithink there is 8 or so that have the first party of the TN on them. I'm...

Hello I have a nortel meridian phone system running X11 release 25. I'm trying to see if there is a way to setup a rotating que. I have 5 associates sitting in a call center and 5 people in accounting. each call center phone is currently setup to dial a ext in accounting to take calls. only...

Hello, I have a Nortel Networks Meridian phone system in a 615 room hotel, I believe it is running X11 release 25. We use meridian 2008 and 2016 phones. It also has a system for phone tracking/reports called zeta. Question being is there a way to have a phone ring if any phone in the building...

I have a phone "ext6006" with 2 lines and when you call the second line "ext 26006" the vmail does not pick up. I am very new to this sytem and we are lacking documentation. Can anyone tell me how to make that rollover. I have l and p and can get access to the pbx system.

I have a nortel networks meridian system. This system is used in a hotel. I just took over for a IT systems manager who left. This card was down and on order when I took over. Can anyone tell me how to install the card. I was told by a semi reliable source that you just remove it and slide in...