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I'm tasked with disabling all the seperated users voicemail boxes on Callpilot Manager 5.0. That only disabled login to that DN's voicemail. However, that person's greeting still plays if someone calls that extension. I've also forwarded their extension on the phone to their former boss so...

Hi all, in the Meridian system, can I go into some load and check on a specific DN's (or TN's?) recent incoming/outgoing call list? Thanks!

Our company's founder lost his daughter last week. She worked at our company and we would like to permanently disable her extension. Now, I've created a phanton ACD with her old extension. But when someone calls it, now it just rings and rings. I would like to disable the extension so that...

I've "inherited" the phone system at my company. We're still on MAT 6.6. The person before me didn't keep good records or even manuals. We've had to "hire" them back to do some work on the system but we're getting tired of that and want to learn the commands in MAT System Terminal so that we...