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When running the System Status app on Windows, selecting Active Calls dynamically shows the current active calls. I have ported the Java app and all related files to a Raspberry Pi with the OpenJDK installed and it appears to work nominally. However, the Active Calls screen will show current...

Does the B179 support bridged appearances?

Here's one that I've never been able to find an answer for - Are there tariff or other legal restrictions to have a DID from one country assigned to a VPN phone in another country? E.g. a DID from a trunk in NY, like 212-422-xxxx, being assigned to a VPN phone in Bangalore?

Hi guys - I have an admin on a 9640 with an SBM24 connected to IP Office Server v9.1. The user is provisioned with call appearances on buttons 1-3 and bridged appearances on buttons 25-30 on the SBM24. The reported issue is that when the admin is on a call on one of the primary appearances...

Hi guys - I searched but didn't find anything that looked like this. I'm running a CMS 5.2 S8300 and I'm stumped on this. I have a single VPN 4610 phone recently deployed that exhibits the following symptoms: - it can place and receive internal (ext to ext) calls - it can receive external calls...

OK so a thread search didn't seem to turn up any related threads - I have a pair of 9608s returned to me from a remote office as "dead". Sure enough, I plug them into my PoE switch and - nothing. Just a backlit empty screen. No boot messages, no Avaya logo, nada. Any idea what's wrong and...

We recently upgraded to CM 5.2.1, and since then I'm seeing odd behavior in the local station log - as in incoming missed calls aren't logged, yet they show up in CDR records. Anyone else expereince this? TIA - John

Hi all - To date, I've been programming VPN phones to use a DID number as a single appearance, then bridging the user's office number onto the first three appearance buttons. This is chewing into my pool of available DIDs. Is there a way to program the VPN phone extension to use a non-DID...

Hi all - I'd search here or Google this but I'm not even sure how to phrase the question. We're seeing some odd behavior where users at a remote office will dial an external number and get a VRU, then when pressing buttons to answer the VRU will get totally different entries accepted - as if...

Hi all - I have an interesting scenario unfolding. I have two office sites and I'm just now rolling out VPNremote phones. The VPN gateway connects directly to site A, where the G750 is. Site B has a G350 failover unit. Site A is network region 1, site B is region 2 and the remote phones are...

Scenario - remote users have Outlook 2007 connecting to a Linux server on the DMZ to pull e-mail via secure POP3 or IMAP. Sending mail is via a different Linux box acting as a authenticating relay, running EXIM. Symptom - after adding anti-spam controls to EXIM, the Outlook client will no...

Got a weird one - we have a 4690 speakerphone in one location, and when it calls stations at another location across a WAN link, sometimes the far-side audio does not initialize (but sometimes it works). In other words, the call receiver can hear the speakerphone, but the speakerphone cannot...

Hi all - anyone know if it's possible to run several Softconsole setups that point to a central address book structure (the directory.md file(s))? Our console operators are in multiple offices and round-robin console answering duties, and keeping the individual sets of directories in sync is a...

Hi all - has anyone set up an automated process for mail.box maintenance? I'm thinking of a process where you stop smtp and router, run fixup and compact, then restart router and smtp. I'm trying to preempt mail.box corruption.... TIA John Domino 7.0.1

I'm hesitating to upgrade our firmware to 2.4 for the following reason, from the 46xx README: The first part of conversation might be clipped, depending on an unspecified network configuration. Internal software audio startup and shutdown delay issues are being worked. Anyone run into this...

I have a cover path (x6921) that follows three extensions then should roll to v/m, i.e.: 6526 (3 rings) -> 6524 (3 rings) -> 6489 (3 rings) -> h10 (vm) (the first two are 4610IPSWs, the third is a 4602IPSW). I dial 6921 while running a list trace station on each step, and it shows the call...

Do adds/changes/deletions to stations using ASA automatically update the directory in IP Softconsole? If so, mine ain't workin'.... I've tried using the Config Manager/download to force changes without success. Any ideas? Thanks....

Hey all - I have two PCs with Softconsole 1.5.3, configured the same. One platform logs in as the principle console extension and it can release night mode and function normally. When I place that console into night mode, shut down Softconsole on that PC, start Sofconsole on the second PC and...

Anyone know of a way to extract the blocked sender list in Notes? I'd like to use it to populate a blacklist on a gateway... Thanx

Is there any way to determine if an inbound call is fax-originated prior to lifting the handset? TIA.....