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Nortel MICS: customer has a mics 7.0 with a CID card for lines 1-4 provider verifies caller id is arriving, when an incomming call comes in the phones ring but in display only shows a bracketed V {V} I dont see any caller id programming in "lines" only in Terminals and sets under " Telco...

Recently installed an IPO with 11.1, mix of 9508 and J179 and ....5 k165's ,2 issues #1 when being called they ring only 1 time, then for the remainder of ring it's like in DND,only 1 audible ring but you can see it continuing as a silent incomming call,yes, it can be answered during that...

customer has BCM 50 rel.3, 4 pots ;lines in pool-A, incoming calls answered immediately by AA,they want 0 (ext 267) to ring 2 times,then forward to other exts ,then to ext 267`s mailbox,...so i made hg01 (461).,added members she wants to ring after 2 rings, cfna to 461 after 2 rings, hg01...

On nortel flash and call pilot vm in aa,for instance,"for hours and location press 3" called an info path. How is that done in embedded using "action" Thanks,Flori

hi, customer has a mics 4.0 with a fiber nam,after long power outage it comes up default,so I swapped the 4.0 with a 7.1 and the Nam with a Call Pilot 150,Only problem is that the digit 9 is not available in external codes only 3,4 5 or 7, they have 7 lines with no line appearances so i...

ipo basic 9.0 how do you change the ring mode of hunt group 771 from rotary to seq. there Must be a way but i cant make it happen thanks,Bob

Customer has basic 9.0, wants external paging with valcom 1030 horn, in programming at aux. Equipt I make loud page for analog ext #16,but no page ,what else am I misssing?

hi,I have done a few installs of IPO,1 large w/ 6 expansions and tcm8,ip sets and digital and also a few small ones,I am a Nortel Bcm,mics and CICS vetran, here is the issue/question,I have received 4 IPO controllers, 3 are where in Basic mode..9.0, 1 in essential mode 7.0..(27)the Essential 7.0...

my system on the bench is IPO 7.0 Essential, in File, Advanced, erase config, and now I am unable to login, it attempt and comes back with access denied, any suggestions? Thanks,Bob

What is the best next step when you or the customer does not know the user name or pswd on an 200 3.7 ? Is it a level 2 reset and buy a cheap key code in order to get the old ones and then reprogram ??[indent] Thanks,Bob

The situation is one PRI two different companies with one receptionist when company " A" goes home early how do I forward their main DID to their answering service with a one-button touch for their receptionist.currently both company DID,s incomming call route to the reception ext# 201.

tomorrow I will be Deinstalling a dual cabinet option 11,my question is:are they wall mounted with a Bracket... similar to a Nortel MICS? Or screw mounted from inside the cabinet,Ive never installed or even had to move one,just adds ,moves and changes forever...

new install,ipo v2 replacing bcm 400 4.1. kept about 80 t7316 and m7310 sets in place added soft console and a few 9504. company A has a main DID and company B has a main DID, on incomming calls the reception has her 9504 ring along with a m7310 and a t7406 cordless ring,she is unable to tell if...

situation: Nortel vet,IPO rookie, I have removed the BCM at my home/business and installed ipo 7.0 we have line 701 as home line and 702,703 and 704 as company lines in hunt.At first I gave all of the ext's line appeances of all lines and now I hear that it is not recommended to do this,fist of...

Just installed IPO 500V2 with all 4412 phones. What do the two digits in the top right of the unit display represent? Does not seem to be any messages yet the two digits (04) remains on the display. Any idea appreciated :-) "Norstar" Bob

I'm a Nortel vet installing my first IPO 500V2. Scenario: church with school- church has 4 POTS 701- 704 and school has 3 POTS 705- 707. When the school picks up to dial 9 for out, they are using the church lines. Is there such a thing as a line pool and line pool access in the IPO? If yes...

customer has an IPK system with Dterm 80 phones. Will the DT300 series phones work on the IPK?

The cutover went fine- but now the customer is saying that they must dial 1 even when calling local numbers. Would there be a problem with the MICS? as I hardly believe it- the provider says is not their issue, but I suspect otherwise. Am I doing something wrong here and don't see it?

Customer currently has MICS 6.1 with T-1 and is changing to PRI. Digits received and line built staying the same. Can anyone confirm that this would be what I will have to do? : enter PRI enabler keycode (24 digits), disable card, change from T-1 to PRI and re-enable. Am I missing any steps...

customer has a mics 6.1 non xc, slot 4 is a dti, slot 3 is a ds, slot 2 is a 6 port fiber and slot 1 is service cartridge. my question is can I replace the 6 port fiber with a 6 port combo card with only a power down replace and reboot?