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Have a PRI with account codes on all channels. Customer wants to use fax machines without using account codes. Deltacom is the CLEC with DMS-100. If I get them to create a 2nd trunk group with ch 21,22,23 without account codes. Then if I add tk grp 890 with the 3 channels with direct...

When hitting 9 to get a line, a user has 5 seconds to start dialing. Can this be changed? What if I change all analog ports to have direct access to the pool?

I have 2 Magix networked with 6 plain e&m type tie lines, and using centralized VM. I can dial between locations using UDP,and centralized VM works. The main Magix has 12 channels for 2 way calling using tie lines (DNIS digits), then 6 channels for networking to other Magix. The remote Magix...

I'm trying to install a new PRI on a Legend 4.0. I have a 100D working with 24 Tie Lines. I change from T1 to PRI and programed as normal. ATT is using a DMS-100 set as a 5ESS with ATT custom. ATT sees D-channel is in lockout. Will Legend 4.0 do PRI or do I need 4.1 or higher? Thanks...

Have installed a Merlin Message with 8 port card. I can not add the 8th port to the VM (770)group. It let me add 1-7 but not the 8th, it just peep at me. When I go to Mtce. then Ports and try to look at station 7247 it also peeps. If I enter *1407 it show 7247. Status looks normal. Any...

Audix is not answering with correct greeting at times. I have mtce error codes 7802 and 7804. I reset card in slot 5. What next, I have 2 (slot 5 and 8) 012 TTR and have flip flop them. Thanks Ron

When customer dials a busy telephone number they get disconnect not a busy signal. This is a LD only PRI, no local calling. Any IDEAS??????????????

Have a Merlin 7.0 with PRI. Customer has 2 fax machines connected to 2 analog ports(012T/R), Incomming works fine. Customer had the CLEC change last 2 channels on the PRI set for no account codes. I removed the channels from the main pool(70) and assigned the as 1 line each to each fax...

I have a Legend that is in key mode. I set up night svc to have all lines in NS (operator) 100 and DGCG 770. I made the Console 100 owner of all the lines. The colsole also has vm with CAS of 15. When in Night Service the Voice Mail answers but plays saying "transfering call" then you hear...

Customer wants to install a PRI Megacom800 and Megacom from ATT. It will work out of a 4ESS. How do I do this. They have a local PRI from Bell working out of a 5ESS

Has any one programed a merlin with ATT 4E using a Megacom800 Megacom with PRI. If so I could use a some help. I have an existing local PRI and plain AT&T LD T1. They are adding a 3rd T and making this a AT&T PRI Megacom800 and Megacom. Any help would be great Ron

Does anyone know how reset admin password if customer change and can not remember? This is a Magix 4.0 with a Merlin Messaging system

If a customer has a existing fiber newtork for a campus, is there a box that can connect Merlin PBX to Merlin PBX, and Partner?

Does anyone know of just an Automated Attendant System (6-10 ports)that works with the Magix. I know that a Intuity will work but just need Automated Attendants. Looking for something cheap.

My Auto/Attd cut off customers when transfering to a calling group using the selector code 2(dials 772) or 3 (dials 773). I dial in to the voice Mail using the modem and this report *** Error Voice Ann Corrupt 230 0 0 06/29/05 14:29:51 VB 1 *** Error Voice Ann Corrupt 100...

I have a MLM007 and the system just stop working. I can do a reset on the front of the MLM007 and the voice mail will restart and work for 2-4 days. I get the ERROR Log NO I-VMS PORT IN SERV. I have replaced the power supply for the system. Any ideas?