In my lab test environment I'm running S8500 with DLG, CLAN, Medpro with CM 3.0 and AES 3.0 interfacing with Genesys 7.2.
In production it's S8720 with DLG CLAN, Medpro with CM 4.0 and AES 4.0 interfacing with Genesys 7.2.
What do I gain by upgading my lab switch to match what is in...
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