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I tried updating from 5.9.0.004 version to 5.12.6.007 that worked fine on the 4850's but when I did it to the 4826s', it will only load to the menu which gives me a Agent Code Checksum Failed. These are ancient but just want to get it back working again if possible. Thanks!

We are trying to install an Avaya IP Office 500 with PRI cards, we moved the PRI's over to the new IP Office and the new IP sets Caller ID works fine, but when passing a call from the old Nortel CS1000, the IP Office seems to strip the CallerID info and the call shows as unknown on the receiving...

I have but hopefully a simple question. Currently we have a couple remote shelves from our Nortel Meridian Option 11c PBX. I would like to get away from the rented T1's that go to both these remote shelves with fiber that we are planning to run to both these locations. What is the easiest way to...

Option 11c here. Currently we have outgoing callerID showing as our main number for all numbers, but now with 911 and having several remote sites we need to be able to show different numbers outgoing for callerID. How can I do this? Is it done by making groups and assigning outgoing callerID...

I have a Option 11c that I need to move to a new building and that building is being wired with cat5e cable only. Is there a company that makes cables and patch panels that will easily connect from the 25 pair cross-connect terminal in the 11c? Has anyone tried thais and if so what did you use...

Does a NOrtel OPtion 11c ver 24.24 keep any call records, even for a limited period of time or are they thrown out as soon as they are sent to your call accounting software?

How do I make sure I am on Card 0 Port 0 for LD 143 Upgrade command? Everytime I type upgrade it says CCBR007 must use card 0 port 0 fro the UPGRADE command Thanks!

I just got a SLR5 tape drive to backup my Meridian Mail System and Messages but after wiring it all up - SCSI cable to top SCSI connector of the SLR5 and the terminator in the bottom slot with an ID of 2, when I insert the MerMail card the SLR5 spins for a few seconds and then stops, then after...

I was wondering if it was possible to use a Norstar Compact ICS as remote OPX's for an Option 11c PBX, if so do I still have to use the M7310 or can I go to the M2616's at the remote location and what is needed by way of connection back to the 11c to use all telephone ports on the ICS. My...

I have a 11c that has 3 cabinents - totaling 30 cardslots, can I program phantoms on TN 31 0 in this case?

I have a Option 11c with 2 remote locations, 1 of these locations has 2 T1's to connect it back to the main office with 6 Digital Line Cards and 2 Analog Cards, I am trying to move 3 of these Digital Line Cards and 1 analog card to a new location using 1 of the T1's that was previously used in...

I have here a Nortel Option 11c with a remote site that has about 80 digital sets in place, it is connected back to the main office via 2 T1's. I need to move 40 of these sets to a new location and have already contacted a vendor about doing the work. I just had a few more questions about it...