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I have a user trying to open a .rtf attachment. When he tries to open the attachment an error pops up and says "Can't create file: name.rtf. Right click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions on the folder." This...

When you click on a pull-down menu in any Office app you get that annoying down arrow at the bottom of the menu instead of displaying all of the menu items. If you hover long enough or click on the down arrow the full menu appears. How do you get rid of that down arrow and make all office apps...

I have a user with a lot of contacts. He has them listed with the company name first that the contact works for. Lets say he has 10 contacts from ABC company. ABC appears first in the contacts list, but the individuals that work for ABC company aren't listed alphabetically but instead are...

For some reason the add printer option does not respond. I have tried double clicking on Add Printer and get nothing. Also, going to File and Add Printer does nothing. I get no error messages either. I have stopped and restarted the Print Spooler service and that didn't help. Also, going to...

Is there a way I can find out what username is logged onto a XP Pro workstation using either the computer name or IP address of the workstation? I tried the nbtstat -a command in DOS and it doesn't show a username. Active Directory doesn't list a username on the computer name properties.

I have a user who hits her F12 key and it maximizes MS Outlook from her Start bar instead of performing the F12 function in the program she is working in. Does anyone know how to turn that F12 functionality off?

User has Office 2003 SP1 Pro and for some reason when they click the - sign to minimize MS Outlook the program closes instead of minimizing down to the task bar. Only Outlook does this. Anyone know how to turn this off? Thanks

I have a W2K Server SP4 box and keep getting Event ID: 7022 in Event Viewer in the System section "The DHCP Server hung on starting". And of course the users cannot get an IP address. All the NIC TCP/IP properties for Default Gateway, IP Address, Subnet Mask, DNS, etc. are correct. Any Ideas?

I have a user who accesses IBM Client Access to interface with an AS/400 server. When she hits F12 in Client Access, it maximizes Outlook and does nothing in Client Access. Where in WXP can you set a function key like F12 to perform a function like maximizing a particular program? I need to...

I am running BackupExec 9 with W2K server. I have a Quantum Super DLT external drive. My tapes are Super DLT I tapes that say 160/320GB. My backup jobs go to about 165 GB and then ask for more media. I am assuming that it is because the tape is full. If you can get 320GB of compressed data...