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Hello: This computer is a Dell Dimension 4200 running XP Pro SP2, Symantec Antivirus Client. This is located in a small office, I am an IT consultant for them. There are security concerns at this location and I am only given access to computers at certain times of day for limited periods of...

Hello: This is a Compaq Presario SR5130NX, AMD Athlon 64, 1024 M RAM. Running Vista Home Premium. Was working fine a week ago. My niece took it to college and said it started “acting up”, then it wouldn’t start up at all. When I took a look at it I found that it boots to a blank screen with a...

Hello. Not sure if this is a hardware or software problem but here goes. This is an eMachines D4362, P4 3.0 GHz, 1 Ghz RAM, Windows XP Home SP2. A week or so ago I noticed that after the computer runs for an hour or so it starts locking up, and the hard drive light stays on continuously. Also...

This is a new HP Officejet 5610. I purchased it from Staples a couple weeks ago and set it up and got it printing no problem. I didn't use it for a week or so, and yesterday tried to print something, and it just prints out a blank page. The computer recognizes the printer, and sends a print job...

This is an HP Pavillion 304b running XP Home SP2. After a recent move, the onboard video plug got damaged. I installed 2 different video cards ( 1 agp and 1 pci) and have the same problem with both. The video resolution appears to be set to 800 x 640, even though it says 1024 x 768. I can change...

This is a Dell Inspiron running XP Home w/SP2, 512 M RAM. It generally runs slow, but most troublesome is the slow boot time. It especially hangs for several minutes at the XP splash screen, then several more at the welcome screen. Programs such as Firefox or control Panel take 10 to 15 seconds...

On a Dell Dimension running XP Pro SP2, the computer will occasionally start playing audio on it’s own. Sometimes it is music, sometimes it sounds like audio from a movie. When this happens there is no indication of any programs running that I can see. This sometimes happens when I have IE open...

This is a custom built computer running Vista Ultimate. Athlon x2 BE 2400 processor, Gigabyte GA-M16P-S3 AM/2 MotherBoard (w/nVidia Chipset), 2 GB DDR2 RAM, Seagate Barracuda SATA drive. After a fresh install of Vista, I downloaded and installed all available Microsoft updates. I noticed there...

On a Dell Dimension running XP Pro, I have an Administrator account and two (limited) accounts. Neither of the users with the limited accounts can create a password for their account. When they try to they get an error message stating that: "The password cannot be changed". To the best of my...

On an emachines Celeron 2.60 running XP, as soon as I plug it in, the power supply fan starts, all 3 keyboard lights flash on and off, and the hard drive and floppy make a continouous clicking sound. When I press the power button, it starts normally. I swapped out the RAM, PSU, and processor...

Have had to reinstall ME on this computer 3 times in the last month. It's a Presario running ME. After a week or two I get the Windows New Hardware found wizard on boot up. But where the new hardware should be it's blank. Can't get beyond it even in Safe Mode. Just goes to a GSOD (Grey Screen of...

I have a 2 yr. old Toshiba Satellite 1955 S803 that has been operating flawlessly. I brought it home for the holidays and when I turned it on at home the keyboard is completely dead. this is the model that has the removlable wireless keyboard, but it doesn't work at all now (either in or out of...

AMD K6-2/550 on an FIC VA-503+ MB. I built this system for a client a couple years ago. He brought it back to my shop stating it was completely dead. Whe turning on this computer, the PS runs, the hard drive runs, the front panel lights and the CD light comes on, and that's it, no beeps, nothing...