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I cannot get IMS to play an embedded wav through the phone. It does play through the speaker and the VM light on th ephone disappears once I access any new voicemail. It used to work fine and I have changed nothing. I could try restarting the IMS(Voice) service but I am apprehensive that it...

Hi, After you move(copy??)all your mailboxes from 5.5 to 2003, will the old edb (from 5.5) contain any of the mailboxes or is it going to be just an empty database? In essence is it a move or a copy?

Is it possible to set a user's Follow Me To number remotely? I would like users who are out of the office call in and have some way of setting their follow me to number on their own. Thanks

Is there any way in IP Office to have some kind of beep when a call has been placed on hold for some time. I understand that the Hold Timeout feature recalls (it rings the person again) after the set timeout period. Is there any way to not have it ring, but just beep to remind the person that...

Hi, Is there a way to page users' cell phones when a new voicemail is left in a particular mailbox? Thanks

Hi, I want to forward a call to staff cell phones and have it ring each person in sequence until the call is answered. I created dummy extensions with forwarding unconditional to the cell phones and a Hunt Group for these extensions in circular mode. When I try to dial this Hunt Group it only...

Can I use the Leave Mail/Post Dial actions together in VM Pro to dial out to an extension if a vmail is left in a particular mailbox? I tried connecting the success result to a post dial action(and played a wav file to an extension),but it did not work. The vmail is recorded in the proper...

We would like to have an alarm ring through everyone's phones at a set time everyday. It is to remind everyone in the company of a daily company huddle. I have gone through the Alarm Set and Clock Actions in VM pro, but they require user action. Anybody have any ideas on how this can be...

Hi, One of my users has this one voicemail message that cannot be played back through the phone. It gives an error that says "Check that the handset is not in divert or not in use" (error code 80070002). The weird thing is that All other voicemail messages can be played by the user to his...

Hi, I am quite new to ES 2003. Is there a way to have messages queued somewhere (may be at the ISP) when the server goes down for any reason? or are these messages just lost? Any suggestions are greatly appreciated.

Hi I am new to Ip office. To install the VCM, is it enough to plug in the card into the IP or does some software installation need to be done. Please help.

Hi, I have a couple of questions: 1. When a sales call is being recorded and the line is silent for abt 10 secs the recording stops. is there anyway to set this to a higher limit or is there any other workaround? 2. When trying to access voicemail (containing the recording of a call), i think...