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  • Users: dgmr1
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  1. dgmr1

    Announcement on user to queue calls

    I have enabled the announcement feature on a single user. My end goal is to have a personal queue for that agent so a caller can choose to: 1 - leave a message on VM 2 - continue to hold 3 - transfer to main sales queue. I can enable the features in voice mail pro but my problem is when the...
  2. dgmr1

    extracting phonemanager.msi

    I've downloaded the Q1 2011 user CD for Avaya IP office and don't seem to be able to extract the phonemanager.msi file. The tapi.msi is there as are the others. Has anyone run into this problem? I've gone back to userCD 4.2.26 and still have the same problem. Having already deployed this...
  3. dgmr1

    Setting IP Helper for sub interface

    Here is a segment of my config from a 1721 router - ! ! interface FastEthernet0 description connected to Hingham LAN no ip address speed auto ! interface FastEthernet0.1 encapsulation dot1Q 1 native ip address 192.168.93.1 255.255.255.0 ! interface FastEthernet0.2 encapsulation dot1Q 2...

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