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  • Users: GparkXO
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  1. GparkXO

    AUD message 313

    Can anyone give me an idea of what this message meaning is ? The books are less than helpful in explanation (naturally). Any suggestion as to what to look at to fix the issue. Getting a large number of these messages. The only complaint has been a busy on a tie trunk to another switch, but...
  2. GparkXO

    MTC Msg on tty

    I rarely ever have this issue and usually it is handled by others (not available). When logged into the terminal I am getting scrolling maint messages. I need to decipher these to determine what is happening, any suggestions where to look for the info ? N 073 00 A006025 7070 004.0.04.01...
  3. GparkXO

    System Message Utility

    I have an option 11C and need to turn on the system message utility so system messages can be looked up on the switch. Any one know how to activate the lookup feature on the switch ?
  4. GparkXO

    Issue with analog card on Option 11, rls 23

    Option 11, no voice mail. Slots 1 and 2 are PRI circuits. Slot 3 empty. Slots 4 - 10 are digital or analog cards. when inserting an analog card into Slot 3, I can translate a 500 line and make the physical connections to the jack and show battery and ringing at the jack when the DN is dialed...
  5. GparkXO

    BUG 2099 Code

    Anybody know what this bug code actually means in english rather than the erroe books version of english ?
  6. GparkXO

    Question regarding "d" used in CLID entries

    Is the "d" used after scr entries automatically available or is it a function that must be turned on or related to a function that must be turn on in Ld 17. For the life f several techs we cant find anything in documentation. This function has always been available in my memory as a default.
  7. GparkXO

    Flakey Option 11

    Sucession Rls 4 I have an option 11 that randomly turns on the key lamps of various keys, sometimes on an scr key the lamp will light with no caller, sometimes flicker with no ringing, occasionalll other keys will activate the key lamp. I suspect I will need to change the SSC card, but before I...
  8. GparkXO

    Flickering on key lamps

    I have an option 11, rls 25 that has started randomly flickering the key lamps on scr keys (not confined to specific cards) and has on occasion activated the speakerphone when the handset is taken off hook.The lamp flickers are barely noticable, however the clients on the switch worry they are...
  9. GparkXO

    Sets in MBSY status

    I have 2 3900 series sets in make busy state. Apparently one of out techs forced a download (flash) to the sets and the process either hosed up or the sets were unplugged in the process. In any event the ports are now in MBSY and so far I have no success in releasing them. Any ideas anyone ...
  10. GparkXO

    Outpulsing question involving E911

    I have a remote switch that is having issues with E911 and don’t have a Local Company techs in this area to visit the PBX with test equipment to monitor a PRI and digits out pulsed. I have non did numbers in the switch with CLID entries to out pulse a valid DID number for calling number...
  11. GparkXO

    Teltronics SEB and Dell Conexant modem problems

    Most of our switch dial in is thru Teltronics SEB's. Since we have stared using newer Dell Conexant D110 mdc v.92 modems we have been experiancing freeze when performing translations etc in the pbx. We use Procomm as the emulation software. We have no problems when using an external US Robotics...
  12. GparkXO

    2250 Console set up

    I have a 2250 in service. We never use consoles, so, need some clarification. This is a shared tenant switch, 1 customer, multiple tenants, 1 route for DID's. I have one user that has a 2250 console (executive suite). We have few of thier sets that are IDC on table 0 (day) to the console LDN of...
  13. GparkXO

    Question on Remote Carriers

    I have an Option 81 with multiple remotes attached. Connection to the remotes is by type 2 tie circuit. One remote unit causing issues has 2 ties. This unit occasionally gives a squealing noise to users during dialing and upon answer of a call. The problem is not tied to any specific card in the...
  14. GparkXO

    Dealing with Call forward/hunt override

    We have several executive suite using a product called EVO which allows a PC connected to a 2616 data mod to screen pop the user information assigned to a DN. The EVO software does this by reading the clients name when a call comes to the receptionist(client DN is forwarded to the receptionist)...
  15. GparkXO

    Meridian Mail 12.12.7

    I have a MerMail system v12.12.7 that is deleteing UNheard messages after 7 days. The read messages are OK. Any ideas on if it is possible to fix the issue ? Voice system is at 43 %
  16. GparkXO

    Lucent CellPipe IAD-8T Router

    I have a tech that needs to know how to blow out the password on a Lucent IAD-8T router, any ideas ?
  17. GparkXO

    Using Remote access software with XP home edition

    I am a telephone programmer, not an operating systems guru so I need some expert advice. A non profit I work with inherited a Compaq Presario 2.7 ghz with XP home edition installed. Do we have to use xp pro to allow us access the unit from the from the web using webex or pc anywhere ?
  18. GparkXO

    Helmsman issue

    Has anyone found a solution for an apparent Helmsman bug (sucession 3.0). Helmsman operates, but freezes when doing any searches. All of our techs are having this problem with multiple CD's. Never had this problem with MERL cd's
  19. GparkXO

    Time and date stamp on call pilot 2.0

    Just inhertited a Call Pilot 2.0 (first one)normally Mermail type of guy. How do we turn on the tima and date stamp on playback of messages, preferably as default when playing the message? I can not for the life of me find anything in the CP help.

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