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  • Users: mfoig
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  1. mfoig

    Automated Attendant stops answering on Time Change

    I have a Merlin Magix 3.0 and when I changed the time the Night Service turned off and I can't get it back on because my 4424LD does not have a night service button as the lines take all the buttons up. How do I turn the night service back on manually? From Avaya: Changing the system time...
  2. mfoig

    Merlin Messaging

    I have a Merlin Messaging 3.0 8 port which I have to restart every few weeks as it "locks up" meaning the auto atendent stops answering calls and we cannot access voice mail. Is there a way to find out what the problem is or how to resolve this problem?
  3. mfoig

    412TDL card in Magix

    I installed a 412TDL card in a Magix system, but getting just a flashing light from the extensions I even connected one direcly to board, I did a board renumber and it shows up in the inventory with extension numbers. Any clue on how to troublshoot this?
  4. mfoig

    Extension change from 2 to 3 digits

    We have outgrown our 2 digit extensions (10-69)on our Merlin Magix 3.0/MM3.0, I will be changing everyone over to 1 + their original 2 digits, can anyone recomend what is the best process. I was thinking to just add on the automated attendent "please dial 1 + your parties 2 digit extension" and...
  5. mfoig

    Magix Auto Attendant Extension Transfer Delay

    Our auto attendent takes about 3 full seconds to transfer a call to an extension, this is a problem as most incoming callers think their is problem and hit 0 or keep calling.
  6. mfoig

    Dial out pool

    I recently got on an unlimited LD calling plan for my last 10 lines of our 28 line pool. How do I program our Magix 3.0 system to pick the last 10 lines in the pool to dial out with first? Thanks for any help on this.
  7. mfoig

    fax extension

    running a magix 3.0 system with 016ETR cards and 0412TDL cards. I'm trying to put an extension on for a fax so the automated attendant automatically transfers the faxes to that extension. Also the fax should dial out without dialing a 9. Everytime I try and enter on the 16ETR card an...

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