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I'm here installing a pots line on a pertner ACS (REel not know) I cant get into system programming mode changed the phone and switch to Ext 10 and 11. a very sensitive situation on the site and director does not want me to power down the switch. Is there sometjinbg I am missing (as I can get...

Is there a way to transfer ASA profiles from one PC to another or from PC to laptop??

This morning one of my centers are saying they cannot call certain centers over our Point To Point T-1. All trunks have been monitored and Li measurement log are all clean. I list traced one of the stations and I received a "Denial event 1012 Desination D1=0X68 D2=0x149". This was very early...

Does anyone know where I can obtain the guides for ACA?? The Avaya Learning Center Rep gave me a phone number that was a beeper number.

I am at wits end and just want to make sure Monday I may have a solution to resolve an issue. We have two doctors who now share an office with a partner, the new doctor wants his own extension but they do not want and additional phones on the desk. Is there a way to have a form of a message...

I have just been called on as an consultant for and clinic that has a Norstar, but I do not know the codes to find out what version. The doctor is paying for caller ID but they don't get it on the phone sets. How do you find out the correct version of the PBX and if any one may be familiar...

I have just been called on as an consultant for and clinic that has a Meridian Norstar, I believe its a option 81 but I do not know the codes to find out what version. The doctor is paying for caller ID they don't get it. How do you find out the correct version of the PBX and if any one may be...

We have a New pysician in our network that is getting one of our sattlite locations. He claims that his prior office had out calling on his partner system. I have never heard or programmed such features, I going under the assumption that purchasing is getting him the lastest and greatest...

We hav an Octel VM andwe want to see if there is a way where our Tech support line( X ported VM Box) can have an Auto Mess Waiting Buttopn on two phones in different switches?

We are planning to replace all of our attendant consoles and redirect all the calls to a 6424D+. Is there any thing major that an Console provides to a customer that will be missed outside of the DSS.

I have a user who wants to keep his phone number he has moved to another office building. I create a remote coverage to that offices switch going to his new extension. I changed his voicemail in octel to reflect the new station (which goes to another switch as well)so there are two remote...

I cannot find a link for the Admin Guide for navigating and entering information in regards to add and changing Mailboxes, AAand etc.??

We are having problems connecting to our Octel 250 renotely with our laptops. All we are getting is modem tone with no connection. We have the modem on the far end 3 times and still have the same problem. There is a US Robotics on the far end could there be a dip switch issue conducive only to...

I have one switch that is running R011i.03.2.536.1 with a service obsv line for a FAC and another switch runiing R012i.01.0.411.7 without the option. Why would a newer release not have this feature?

I'm searching the Avaya site for information on "Remote Observing by FAC" Its just a maze here does anyone have the link? We want to have the capability to be able to use Sevice Observation for all locations via one switch.

I deleted the ACS Term Terminal Emulator Program off my laptop and we do not know where to look to find the software. Its not on ASA and I need to know what program it comes from so I can find the CD to re install it. Any help will be appreciated.

What could be the problem? We have changed ports and rebboted numerously, this system has 9600 phones could there be an issue with that?

Where does CM save the announcements and can we copy those files and export them to another switch?

We are one of the first to roll out the new IP phones (9600) but there is no way to wall mount them or instructions to do such is there a seperate mounting kit that is required?

I cannot get a login on ASA this new Laptop that requires a usb serial adapter for direct connection to my prologix switch, I have it configured normally as I would with a regular com1 connection (except its conneted to com 7) but all I get is a blue screen. Any suggestions I did lower the baud...