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Hi There ! A quick and dirty example about Percentage split call distribution Here it's simply a way to send X calls on Y to different VDN when you don't have ACM 5.x Policy routing table. here we simply send 3 calls on 10 to VDN 26012. Meaning 30 % on Vdn 26012 and 70 % on Vdn 26011. Hope it...

Hi There Follwowing Nice Help files on Perform2 , we should be able to allow agents to edit business DATA from the ROD (record on demand) client. Unfortunately everything we have done has provided a ' users does not have edit privileges on any of the business data columns' message when we...

Hi there, I would like to know if someone could help me to setup my phone to drop all parties inserted in conference i initiated from my phone with the no-hold_cnf when hangup the call. Currently, all parties stay in conference when i hangup the call. Regards Working on Avaya S8700 and...

Hi, I would like to remove Trunk Name on Display Phone when an incoming Vdn call arrive and the Callers has no ANI. This because on 46 20 IP Phone, when trunk Name appears there 's not enough character to display the whole name of Vdn and users complaining. I would also want to know if it's...

Hi, is there someone who know how to change setup anything to have condition-code 7 for the outbound part of a tandem call. I 'am using RightFax Server with S8700 through E1 connection. Outbound faxes for RightFax entering in dédicated trunk group and are rerouted to public network through...

Hi there, Is there a way to disable "Drop" Button on 4620 Sw. Supervisor complain about it and tell me they cannot trace agents who release call by this button. Regards Working on Avaya S8700 and tampering with Asterisk ! http://benasterisk.homelinux.com

Hi, I working with futher Server (cisco, Alcatel, Nortel, Asterisk) connected to an Avaya s8700 V 2.0.1. Everything is ok, but i would like to know if it would be possible to display the connected agent (number and/or name of agent) who is answering the calls entered in skill through vdn...

Hi there, Avaya s8700 Ip-Phones 4620SW Is there a way to disable Drop Button on 4620 SW and Hook functionality for agent. I know it's very strange request but Call Center manager asked me for this features... Regards

Hi there, Someone told me few years ago, there's a limitation about maximum number of DS1 per cabinet or carrier. My questions are : - Is there a limitation of DS1 ? - If yes, Per Cabinet or Per Carrier -or Both ? - Why this limitation (bandwith in sni board/fiber link /other ?)? - What...

Hi, I have G3si V8 with RightFax server through E1. Inbound and outbound works well but outboung calls from RightFax (Routing to public Network through Trunk to trunk Transfer) give a Cdr Type 9. According to avaya Type 9 is used for Tandem call and Inbound Call and there's no way to change it...

Hi, I have G3si V8 with RightFax server through E1. Inbound and outbound works well but outboung calls from RightFax (Routing to public Network through Trunk to trunk Transfer) give a Cdr Type 9. According to avaya Type 9 is used for Tandem call and Inbound Call and there's no way to change it...

Hi, We work with Avaya s8700 2.1 + EAS + 6416d+ phones. I would like to setup my Assist Button for Calling a Skill group assigned to supervor's. Because I have 300 agents with the same skill i can't send all Supervisor assistance request to the same turrets. I tried this without success ...

Hi there, I have a box (Asterisk for testing) connected through h323 trunks to my S8700 Multiconnect. All is working fine but i want to know if it's possible to display the loginID (number And/or Name And/or Station of Agent) who is anwering call when asterisk user send a call to the skill...

Dear All, Is there a way to make an analog trunk based on TN2215 analog port ? I tried Co/fx/did with loopstart and i have message : 'object and port type inconsistent' It work with MM714 on G700 but not with TN.. This need to be done in the aim to make an analog trunk between an G3si V7 and...

Dear All, I have cdr well implemented since 4 years but i'am still wonder how to bill outbound initiated from "route to" command in vector. For example : my f.a.c code is *33 and the billing code is 3026, in vector i tried : -route to number *33 3026 0 0624484035 but the field is two small...

Hi all, I would like to create a dcs links between G3siV8 and S8700 Multiconnect through Public network for bearer and Clan over wan for dcs signaling. I juste need to have Name + extension (caller ID) appearing on screen when a call arrived from switch. - Both switch have Dcs option enabled -...

HI Is there anyone who success to Set VOIP with MS Netmeeting by IP H323.tr or H323 Station. If yes HOW.................................... Michael

Hi 1 )I would like to know how to configure the dhcp por 4620 IP PHONES: How long should i setup the lease time and what's happens when lease has expired ? 2 ) what Survivable Gx node... means in screnn ch station ? I setup the lsp ip adresses directly on dhcp in 176 option. 3 ) is it possible...

Hi All I have a problem with softphone I have a CLan on 172.17.1.31 and a med pro on 10.87.141.40 both are in Ip-network region 4 and my softphone (through a VPN Checkpoint ) as 192.168.1.100 (my pc at home ) and have ip-network region 6 (by ip -network map). I can log into the s8700 from my...

Hi all I wonder how i can connect an asterisk pbx to an avaya s8700 by H323IP trunk. I know how to setup avaya but no how to setup h323.conf and extensions.conf on asterisk. I need to knwo how asterisk will understand that an h323 call arriving from avaya, and how to route asterisk outbound...