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  • Users: sneb
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  1. sneb

    PLDN Loud bell & digital ringing

    Hi all, strange one I need help with please, I've setup a PLDN with a single DN with LIN hunting. This DN appears on 4 phones, MARPED to a 500 set (bell) and SCR on the digitals. The issue is that the first call rings the bell and rings on the digitals, BUT the second call only rings the...
  2. sneb

    CC6 Change Elan IP Address

    Hi Guys Can someone run through the procedure for changing the ELAN IP address on my CC6? We've sheduled some downtime for changing the ELAN on the CS1K. Thanks
  3. sneb

    Give IVR or AA

    Hi Guy's Can someone help me with a question i've got. I want to setup a auto attendant with some options before I queue calls to certain skillsets based on the options the users press. In the past I've setup a Call Pilot front end for this. BUT now management what to be able to run a report on...
  4. sneb

    IP Phone Registration process

    Hi Guys, I want to get a couple of phones working from home on qos enabled broadband. I think VPN is the best way to go but If I had to what would your recommendations be about making the node a public IP address? Is it just the node or would I need the ss,mgc,dsp all public? thanks
  5. sneb

    2250 individual line select?

    Hi guy's I have a site with loads of analogue lines, I'm sure on the 2250 you can select an individual for testing purposes? can someone give me a little help please? Cheers
  6. sneb

    Dhcp Scope

    Hi Guys, can someone help me setup my lab server (win 2003) for full Dhcp, I have a problem with setting the specific options on the phone e.g S1 address etc. i can give the phone (1140 with c7J firmware) an ip address, default gateway and DNS, but nothing else, from reading the NTP's i think i...
  7. sneb

    Zone Based Dialing

    Hi Guys, can someone pick me example programming for zone based dialing? We have added an additional PRI with a different DDI range for a floor that will be rented out. All of the phones on the rental floor are IP so I thought I could create a different zone and manipulate the digits but I...
  8. sneb

    Sick Option 61c

    Hi guys, I have a problem with a 61C, both cpu's are working ok and we can switch between them. CMDU 0 is disabled, the system is running on CMDU 1. Also the system is not backing up due to a Corrupt Keycode (EDD024). I thought I'd access PDT and get a copy of the database.rec BUT when...
  9. sneb

    Can you tell remotely if a DN's cfw is active?

    Hi Guys, I've just been asked the above question by a tech who only has access to a tty and isn't on site so he can't walk round to the phone and check the cfw key. I know you could just ring the DN and see where it forwards to but I can't think of a way of "seeing" if it's active. If I trac...
  10. sneb

    Dnis and new scripts

    Hi guys, I'm trying to build a new script for my branches to hit the call centre. What happens at the moment is I build a CDN, Skillset, edit the master script (where cdn equals X) add the agents to the skillset (for banch name display). This works fine but every branch requires a DDI which is...
  11. sneb

    old documentation required

    Hi guys, I have a customer who has an option 11 release 18.40 no one knows any passwords for the switch. I've tried all the usual suspects but no joy. I'm not going to ask you how to recover the passwords, instead can anyone give me a link to some release 18 documentation so I can read though...
  12. sneb

    ISP 1100

    Hi guys, has anyone ever tried to use an ISP1100 for running windows server or Linux? any one have any success? Thanks
  13. sneb

    Tracker Commands

    Hi guys, can anyone list the commands used on my tracker 2400? from an earier post I know how to select a port, but now I need to be able to work on one port then get back to the tracker? Also how do you quit from the phone system properly at the moment I'm just hanging up, this causes the...
  14. sneb

    Tracker--port selection

    Hi guys, Can someone tell me how to select a specific port on a tracker 2400? Thanks
  15. sneb

    Meridian Mail

    Hi Guys, Option 61 with mail, customer reports that voice mails from external numbers, the meridian mail will say something like "message one from an unknown number". Internal voice mails report correctly i.e "message one from extension 4567". The customer has incomming caller ID and DDI's. Is...
  16. sneb

    System Monitor

    I've got a switch that has no master system monitor defined.I get a IOD301 printed if you stat xsm in ld 37 I've outted and rebuilt tty 0 but when I do I don't get a prompt for xsm. Can some one point me in the right direction for programming the XSM? thanks
  17. sneb

    How can I tell if a Option 61C is in split mode?

    Hi Guys, As the subject line really. I've got a 61C (25.15) with a faulty CMDU side 0. Thanks
  18. sneb

    ITG Default?

    HI Guys, Can anybody tell me how to default or completely remove the software on an ITG-P card? I need to remove the IP Line software, and replace it with IP Trunk software. I currently don't have access to OTM so the only option is CLI. Thanks
  19. sneb

    Minimum mailbox password length?

    Hi Guys, silly question time but I can't remember if Call Pilot 5.0 can have a 4 digit password once you've changed the default password with the prefix? Thanks
  20. sneb

    CS1000E RMD

    Hi Guy's I've got a CS1KE with a strange problem,the system will EDD sucessfully, but it will not backup to the RMD. I have tried swapping the compact flash card to a known working card and also swapped the CPPM. Do you have to program anything to enable backups to RMD or am I missing something...

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