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  • Users: Koerant
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  1. Koerant

    Virtual Calls in Master Script

    I have been getting Virtual calls in My SCCS5.0 SU5. After I have placed a (IF TRANSFERED THEN WAIT 2 END IF) into my master scrip, now I'm getting all the Virtual calls in my Master Script. Here aer my Master Scrip IF TRANSFERED THEN GIVE RINGBACK WAIT 2 END IF WHERE CDN EQUALS VALUE 8814...
  2. Koerant

    Skillset Perfomance Report Problem

    I'm printing a daily Skillset Performance report and notice that I have under my Skillset Level a Master_Script and a Balance Skillset. My Master_Skillset Answered 50 Calls and my Balance Answered 117 Calls. I need to know why Master_Script is showing under my Skillset Performance Report? I'...
  3. Koerant

    SCCS Retrieve Multiple Values from HDX

    Hi I'm having a problem. My HDX from MSSQL2000 Works 100% but I want to return Muliple values in a Coloum. At this Stage My default Send and Recieve are as follows ASSIGN CLID TO SymphonyCLI ASSIGN "sp_clid_to_agent1" TO SymphonySP SEND REQUEST SymphonyProviderID...

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