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i have a bcm 3.5 2.3a where calls on busy fail to one particular cell number on busy only, you can call it directly,forwards on no answer but fails on busy it is programmed to go over to a option 11, this option 11 goes over ITG trunk to another switch, this switch has programming to go to that...

im programming auto-attendant with a time of day on night service to go off to another site.office hours and at night on mail the issue is weekends, i need it to go to mail day time as well. is there anyway weekly schedule can be put it?? or if there other ways to look into this

im fairly new on BCM's any admin guide would be great I have a fault with a DDI line, when you ring it its engaged all the time I have swapped the line number to another number but the result is same

i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours

Can a SCN key be created on analogue set, i need to make 3 analogue sets to ring on night bell

I AM TRYINT TO ADD A OBV KEY ON AN AGENT BUT IT COMES BACK WITH SCHO745. WHAT AM I DOING WRONG

I have ext A which on all call forwards goest to ext b. if ext b is not there the call keeps ringing. what programming can i do to have this so that if ext b is not there the call than diverts to the voicemail of ext a

Thank you for the previous responses it has been great. How can i check on the switch which option is the pbx i.e. 11 , 11 c,11e also define check of XFEM Card

trying to find out who may have logged onto switch and made changes. went to ld 22 did ahst, confirmed someone went in via a port no id shown. ld 37 shows port is enabled but destination not labelled. not on ldd 22 adan either. Any ideas

I have a Nortel realease 25.40 which has had over 12 cant call cant be called since the beginning of the year. We have replaced the PRI card last year septmeber. It lloks like everytime the pri card is reset thelines are all up and running. Any suggestions of possible solution what can be done...

I use Avotus aka Switchview, 1 extension has name visible on the switch but this is not visible on switchiew, i have downloaded calling party data, station data basically everything i could but the name still does not appear. Any suggestions??

I have main Pilot line which has been charged a $huge amount. Customer has asked to investigate if there is any programming on the pabx where the calls are being tied up and ends up on the main number. I have asked billing group to provide all ddi's but they think there could be programming on...

Firstly which load is used to check where the extension is pointing to for a ddi. I am asked to change a ddi to a non-ddi extension. It doesnt seem like there are any programmed non-ddi extension. how do i create this?

how do i create a hotline number where the cutomer pushes a button instead of a physical phone and the line automatically goes to the predetermined number. I have copied a set that is already programmed but that does not seem to work?

Need to set a new hotline DDI that needs to go to 1 extension all the time and if busy answered by any 5 other extensions. All the extensions are already setup in a symposium call centre queue, customer does not prefer multiple call ringing, group hunt would not be preferred for voicemail...