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Hi. I've tried searching but not seen anything that covers my question - so hoping someone can help. I'm looking at running dual registration to enable users to log on to their desk phone using H.323 and onto the Avaya communicator smartphone application using SIP. I'm running SM/CM 6.3. I...

Our APAC Core is based in Sydney, Australia with a gateway in Singapore and one in Auckland, NZ. I am trying to get my head around the best way to configure locations' time-zones and daylight savings.. For example.. NZ is +2hours of Sydney so this is set in the locations form. Last weekend NZ...

I have an app that adds/removes Companys and their Locations as two seperate fields in a table. What I want to do when my app loads is fill a combo box with each company name once, regardless of how many times it appears in the data base. I am using vb6 and MS Access.

Does anyone know how i can check if my CMS has been licensed for ODBC?

Hello, I have an IP trunk set up between an office in London and an Office in Sydney. But every few calls seems to fail with Denial Event 1220. From looking at other posts this has generally been related to port issues or firewall but we cannot find anything being blocked. It looks like the...

Does anyone have a list of definitive ports that the CMS uses to communicate to the C-Lans? Within our organisation, as i imagine many others are, we have remote sites connecting back to a central CMS server. We are trying to build firewall rules to the CMS so that we only allow what we need...

I have a switch with VoIP which works fine. But now need to add an IP trunk to a different office on a completely different network. I used sepearate C-Lan's and Med-Pro's and created a new network region for the setup. E.g. C-LAN A and MedPro A are on: 10.102.X.X C-LAN B and MedPro B are...

Does anyone know if there is a way of matching a Mobex extension with an extension on the definity so that a name is shown on inbound calls rather than a number?