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Will the backup restore utility restore SYSID and keycodes on an identically configured system?

MICS 7.0 - Call Pilot 3.1 Can I set up different greetings for mailboxes depending on the orgin of the call? example: External callers hear the normal professional greeting while internal callers hear a shorter, more casual greeting Thanks Jeff

I have a mics 7.0 with one receptionist. This incoming lines ring into hunt group 728 with the recept being the only member. It does this so she can call foward to her voicemail box after three rings and her voicemail doesnt answer external calls. After 6 rings, AA picks up and runs their CCR...

Can you set Voice Call to be the Default Intercom method?

What Kind of Voicemail can I put on a 3X8 30NQM07? Jeff

I have a few MICS System tied together with VOIP Gateways. There was one station that when they were called on the Gateway, they could not hear the caller, but the caller could hear them. All other functions work fine for that extention. That set had Line 162 assigned ring only and received...

Im having a problem with calls on MICS systems connected with VOIP Gateways ocasionally routing to the wrong extention. Has anyone else had these problems? Thanks Jeff

I have four sites (1 cics, 3 mics) with VOIP Gateways and a BCM using VOIP to call extention to extention and transfer calls. All features are working except connection time to any system but the BCM is very slow (10 seconds before it rings) and users complain that the calls are intermittently...

what is the purpose/definition of auto DN? DISA DN?

I have 4 sites set up with Nortel VOIP Gateways using auto answer and target lines. They can all communicate with each other but it takes about 10 seconds for the recieving phone to ring. Any help on this situation would be appreciated Thanks Jeff