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Hello All, Have a client with a CICS 6.1 and CP100 3.0. I programmed the system some time ago whereby after hours 5pm until 8am people calling into the system getting a greeting that states for after hours emergency press 50. This goes to a mailbox on the system that has msg notify option to...

Hello All, Nortel CICS with Startalk Flash, I don't have the current versions at the present time. I was asked to make some modifications to phone system programming and voicemail. After these changes, both the 2 T7208 Handsets now flash as if there is a message waiting however there is no...

Hello All, One of my clients called and stated their 3x8 Power Supply was making a large buzzing noise. We shipped out another power supply to the customer and they plugged it in, this seemed to fix the issue for 3-4 hours but they later called back to state this new power supply is making the...

Hello All, Inherited a BCM 200 3.6 Build 2.2c from a client that went out of business. Intent was to install for another client. Original system had a T1 Module and DSM32. The T1 module was replaced with the CATM8 analog trunk module and the hole system was tested working about 1 month ago...

Hello All, IPO 7.0 with Nortel TCM Module and a T7406e attached. It was running fine for 8 months and then problems occured with handset saying intializing or going completley dead. Replaced the battery on the T7406E which seemed to work for 2 weeks. Then went back to initializing again. My...

Hello, IPO500 v2 unit 8.0 Basic System with combo card (2 analog ports) one analog port 331 is used for paging out to paging amp. Which has been configured ok The other analog port 332 is to be used for Loud Ringer(3rd party ringer wired also into paging amp) Just stuck on the setup for loud...

Hello All, Newbie here to the IP Office World. IP500 v2 9508 Tel Sets... Is there a SC or Feature code that allows MOH to play through speaker of TelSet? They had it on their old Toshiba... Thanks in advance....

Hello All, Just installed t7406e on an old 8x24 ds non dr5 cabinet. It replaced a defective t7406 Here is the problem, the enviornment is like a department store they have overhead paging and 7100's all over. No matter what I page-feature 61 feat 62 feat 63 over the t7406e there is squeeeling...

Hello all, Trying to install startalk flash 1.4 onto a 8x24DS non dr5 Coming up inactive feature.... Does anyone know if this will work, Ive tried feature 903,983,985 etc xftest shows nothing and wont take anything I give it... I have it punchd down on bix position 23 on the station.... Any ideas?

Hello All, Just wanted to know what the latest version of the 2050 softphone client... 3.xx? Client has bcm50 3.0, just want to make sure I'm getting them the latest greatest version...cd....thanks

Hello All, Newbie to BCM world with only a few installs under my belt. Have a client that has asked about BCM50 5.0, i've asked my supplier when its set to come out, I'm still waiting to hear..does anyone have any concrete info about release? I've heard Jan 2010....otherwise if client purchases...

Hello Ladies and Gents, I recently installed Nortel CICS 7.1 wi/cp100 3.0. Currently all extensions have been set to appr/ring and after 4 rings AA picks up and does prompts. This was set up as per client request. Client says he did this at another location that had Nortel System... He would be...

Hello Ladies and Gents, Customer has a bcm50, not sure what release. They would like to be able to call forward calls via individual extensions. Analog Trunks... Call comes in, CP100 picks up call and routes call to ext 222, this client would like the option to call forward all calls destined...

Hey ladies and gents, I'm heading out to site today, client is saying feature 986 says inactive feature. I will check vmail ports for busy, and intercom path etc... however has anyone seen this one? They have always used this feature in the past... System is a CICS with CP100....unaware of the...

Hey Folks, Called in on a power fail issue on a CICS 6.1 with CallId. System came back up ok, except a few extensions were mixed up. All is ok, however.... incoming lines are appr only, then get p/u by vmail. The only way I get call log to appear on ie ext 25 is by going into ext 25 and...

Hello, Scenario bcm50 latest and greatest: DoorPhone 1(ext 232) with DOC Setup done via Element Manager Assigned a HG461 with members 221-225(the phones I want to ring) All works great: Problem: Had to install DoorPhone 2(ext 231)a week later using TelSet, as my laptop was getting fixed...

Hey Lads/Gents, I have a client that is requesting info on a BCM 50 system vs MICS Sys vs BCM 200. I'm looking for a comparison chart that would compare max analog trunks/digital stations/mobility/ip stations/ip trunks etc......I know the MICS side well, its just the BCM side.... He will start...

Hello All, I'm a Nortel/Samsung guy(please don't hate) I'm trying to help a buddy at his office with a problem with their NEC Electra Elite 48. My guess is its a fairly older type system. I believe its probably a simple fix or maybe not..: When outside call comes in and is live answered and...

Hey All, Is there anyone on the forum with the hex addresses to the latest greatest CICS/MICS...ie 7.0..7.1? I've run across a few locked systems that a debug would have helped me on. I know you can access via RAD..but debug would be nice....... Best Regards,

Hello Everyone, Customer has 2 doors w/strikes on each. He wants door phones at each location with connectivity to the strikes. Would the customer need 2 DOC to independantly wire each strike seperatley? If we wire both front door and back door strikes to one common DOC then both front and...