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Hello, I got this error on the PBX today SRPT024 CPM: CPM started protected memory sync. SRPT021 LCS: hsp state changed from LcsHspStUp to LcsHspStDown. SRPT049 DR: Master asked to stop updates. SRPT118 CM: Server connection lost. SRPT110 CM: Primary client connection established. SRPT023...

We have two COTS servers here. In the Element Manager, it shows the first one as LEADER, but when you do stat serv in LD 117 in the Call Server, it does not show a LEADER Any ideas?

We've been having this issue where the customer cannot retrieve calls on hold. It is happening randomly. They are using CTI with genesys for call routing. So it's on a soft phone. Today, I captured several calls which have failed to retrieve the held caller. Every time it fails, I noticed the...

AUD328 0712BE23 00000C36 00000002 00001444 00000000 00000000 00000000 AUD328 0721B022 00000C36 00000002 00002483 00000000 00000000 00000000 AUD328 0753B9E6 00000C36 00000002 000008F2 00000000 00000000 00000000 >ld 32 NPR000 .conv 0712 => 004 1 04 18 .conv 0721 => 004 1 08 17 .conv 0753 =>...

Customer has a BCM 2.0 with 4 lines on the main cabinet and 4 lines on a GATM4 All sets are IP phones It seems when I use the lines on the GATM4, the IP phones have echo, it seems to pick up background noise as well But when I grab a line from the main cabinet, there's no problems. The echo is...

Does any one know if you can integrate NICE call recorder with the BCM 50? If so, how? Thanks

I have a BCM and I wanted to change the HD, but the HD I want to use in the system is already used in another system. Its the same hardware and software. Will this work or do I need to initialze the disk first? Thx

Should the BLF work properly on a BCM 400 rel 3.7f I have one on site which was working fine with their old MICS, but now it works intermittent or doesn't work at all.

I have a BCM 200 and I have TWO MS-PEC III Cards, however, the system indicates that Slot2 is EMPTY? I am very positive that the 2nd slot is installed correctly, I checked it twice. Slot1 is working correctly Any ideas?

Customer is complaining that one user can't print her fax messages from her inbox. The user gets about 30 faxes a day, sometimes when she tries to print it, it just sits there. It does not even bring up the dialog box print screen If the user comes back later say about 1 hr, she will press...

Incoming faxes that are dumped into mailboxes occasionally have burps causing part of the fax to smear. Sometimes the smear lasts for one or two lines. sometimes the rest of that page and the remaining pages are ok. They get the fax resent and then it looks fine. It's intermittent, about 5% of...

I have an Office Connect Cable/DSL router I have a 3com 3300 switch and a 3com 4500 poe switch. I cannot get a link light when I plug the office connect router into the 4500. But it works fine in the 3300? I've tried a lot of stuff, anyone have any ideas?

Currently, we have our novell acting as a router. It has two NICs, one is connected to the WAN, the other connected to the LAN. We want to install a router and remove the NIC card connected to the WAN. I still want the novell to act as the DHCP server. When I change the information like the...

I have a computer on Windows NT 4.0 with latest service pack and Word 2000 We are unable to use the bold or italics feature - underline works If we try to use bold, nothing happens If we try to use italics, there is a line striked through the text (similar to the "strikethrough" feature)...

Anyone here using unified messaging? I am currently using Groupwise 5.5 and Esnatech's Voicemail system I setup unified messaging but there is a problem Whenever I receive a voicemail, it's stored on the voicemail server, and it's SUPPOSED to copy the voicemail into the groupwise server's...

Hardphones can page internally and externally, 620 and 621 Softphones can page internally only 621... when I try to page from a softphone 620 , I hear the beep from the speaker, but nothing comes out when I speak