We recently upgraded from Symposium 4.2 to 5.0. Everything went great with the upgrade, however our Login/Logout report now includes Ready/Not Ready statistics. This information is great to have, however it has increased the size of our reports substantially and is not really required by our...
Is there anyone using Symposium Agent 2.3 with Windows XP? If so I would be interested in hearing about how it works and if there are any special setup requirements that differ from NT.
We have recently installed a complete suite of Nortel products in our call centre and we are finally getting around to installing Agent Desktop Display. After getting multicast working on our network, we have noticed that the Symposium Web Client displays are now using Multicast where before...
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