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We experienced many BERR error messages this afternoon which seemed to cause a system restart.Everything is now up again and working after restarting our DDSL links successfully. I have asked our support to look into this but while I am waiting for a response can anyone give me more info eg: Is...

We have an Option 11 and recently moved part of our office to another site and installed an option 11 mini in the new building talking to each other via ITG cards. Everything seems to be working except the faxes in the new building. They can fax each other internally in the same building...

My Neighbour gets this error message on bootup. C:\windows\system32\c_1252.nls is missing or corrupt I am trying to recover the file with the XP CD using the 'R' (repair) function in the recovery console and all was looking good until they asked for the administrators password and she has no...

In initial steps of problem solving and just wondered whether anybody have experienced the same problem I am having. Have just set up 3 new 3902's and one works correctly and the other two are experiencing either intermittent or no dial tone. If there is dial tone on one of them it keeps...

Option 11c - We have 3 phones on a ACD queue which are controlled by Symposium and can log phones in on their agent ID and this has worked great for years. This morning one or two of the phones would not stay logged in. Things have got worse over the day where now all three phones login for 2...

Whats the best command to print the entire contents of a shelf on an option 11c Thanks

User is complaining that with BFS the lamp's are not lit to show Boss is on the phone and that filtering is enabled. The BFS feature is otherwise working fine in that the calls are being forwarded to the secretary. Any idea why the lamps aren't showing? We have an option 11c and the phones in...

We connect our laptop to Port 0 on an option 11c to utilise option 143 to archive a customer database. Bad news ...someone have stolen our cable....please can anyone confirm what cable type is required to connect our laptop to perform this function again. getting a replacement cable is proving...

We connect our laptop to Port 0 on an option 11c to utilise option 143 to archive a customer database. Bad news ...someone have stolen our cable....please can anyone confirm what cable type is required to connect our laptop to perform this function again. getting a replacement cable is proving...

We have an Option 11c and when the switchboard operator (Console 2250) transfers an internal call to another internal extension, all parties can hear the call, almost like a conference call. External calls do not have this problem and all seems to work fine. Have checked the options and we have...

Brill site.. would love help on following:- Have a 3904 which is often CFW to Ext 2348. When the PA on 2348 wants to talk to the manager of the 3904 she cant because it's CFW to her which is understandable. So to get round this we set up a secret DN key 1 4788 and thought she could ring this...