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we have a site where the customer is using external authentatication to a ldap server. The system is 1000e with release 7.5 and when we try to log on using the admin account it fails but if we put this account details in the customer's ldap server it works ok. this goes against the sequence...

I have a site running release 7.5 and I am trying in configure/invoke fast station sync which is suppose to let you make changes using cli and these changes are then reflected back into em (just like a tm4 sync) All the book says is to enable buf stn in ld 117 and then the ip address of the em...

Hi all I have a 1000m with release 4.0 software ( not upgrading ) and on the same large site a 1000e (gradually taking over the extensions) running release 6. They are connected using 100 h323 trunks with the nrs on the 1000e. The trunks on both switches are in zone 255 and the media cards on...

Hi I have a Contact Center 6 with all the correct patches and I am trying to find a method of getting the agent desktop display to be a msi file for distrubtion to agents pc's rather than an exe file which it is at present. Has anyone managed to do this successfully. Thks John

Hi All I have a problem with no message waiting lights working on an 1000e. The callpilot is at the other end of h323 trunks and all the phones on the 100om do work correctly. We have looked at the level 2 trace from the d channel and it looks correct when the lamp is asked either to be...

Hi all I have been struggling with this problem for 3 months now and am beat I am a Meridian tech and sorry for the scant info on the avaya. We have followed the Avaya-Meridan interconnect notes to the letter. I have in the UK a Meridian with 4.0 software, sig server and h323 trunks &...

Hi all I have been struggling with this problem for 3 months now and am beat. I have in the UK a successsion with 4.0 software, sig server and h323 trunks & callpilot 4.04. Fully patched. In the USA there is an avaya (sorry don't know which type but suspect a definity) again with h323 trunks...

Hi all Does anyone have a link the the admin doc's for Mitel Enterprise Manager. Thks John

HI ALL I am going on Monday to start the first installation of tm 3 on a 2003 server. Has anyone any gotchas I sould look for. I have the latest product news and the 2 patches that have been released. Thanks John

Hi all Set up is as follows. Avaya in the USA connected to a meridian (rel 4 ss 4.0.55) in Europe via h323 trunks. A call between phones works just great with good speech both whoever makes the call. However if an extension on the Avaya calls the callpilot (rel 4)on meridian then the caller...

Hi folks Does anyone have the following working? Both fax and voice calls on one extension number to callpilot rel 4.04. The customer wamts to have the mailboxes work like a modern fax machine which will answer both voice calls and fax calls deciding itself by the tones which it recieves...

Hi all I have a most annoying problem on srg. The site is an srg running to a nrs on a sig server (rel 4). The nrs reports loss of connection to the srg and as a conseqence all the calls from the srg release. This lost can occur at any time and does not seem to be network (data) traffic...

I have been asked by a customer to investiagate the possibility of joining different switches to a voip h323 network. The main site is a Meridian 1 with a signalling server which could provide a gatekeeper functions. The other switches are 2 Altigen's and an Avaya ip office. Has anyone had...

I have been asked by a customer to investiagate the possibility of joining different switches to a voip h323 network. The main site is a Meridian 1 with a signalling server which could provide a gatekeeper functions. The other switches are 2 Altigen's and an Avaya ip office. Has anyone had...

I have just installed cp application builder rel 4.04 on my xp pro laptop. Now when I boot the pc a explorer window opens with the header c:/notel/common and showing all the files. I have already tried uninstall it to no avail. I have otm already loaded. Is this common and does anyone know...

Hi all I am about to install a callpilot in a citrix environment. Has anyone completed this task and if so are there any trip wires I need to look out for? Thanks John

Hi all I am about to install a callpilot in a citrix environment. Has anyone completed this task and if so are there any trip wires I need to look out for? Thanks John

I have a very old max (8.71) which has died after the more than 20 ip addresses were attached to the port screen. As a result you cannot display the port assignment screen and max has stopped printing reports. Does anyone know how to delete the ports in unix on max as we know that this will...

Have built one telephone configuration for main site.Is it possible to copy this config.to other sites without having to build from scratch

We are experiencing a number of lock-outs on the operator consoles on the Sx2OOO Lite. The symptons are Console freezes Card on which console resides also stops working as does the digital telephones. the only way out to to have the card reset and start again. ALL THE PARTS HAVE BEEN...