Search results for query: *

Customer has a Magix system with Merlin Messaging 8 Port. System has been working fine for over 5 years. I was send out there because voicemail stopped working. Voicemail works when dialing 770 or when dial extension ports directly(tested all 8 ports system answers) but when you call an...

Customer switched over for a AT&T provided circuit to a COX provided circuit. PRI was programmed 5ESS optioned for Custom, ESF, B8ZS. PRI is up and working and we are showing no slips on the circuit, but they are experiencing phantom ringing with caller ID showing Operator 100 or random digits...

I'm trying to help a friend over the phone setup a remote modem on an old mcc definity. He has a robotic's modem inside of cabinet. Does the line go on the 25th pair on the aux cable? Is not where does the cable go from the modem? Also he is trying to default the cabinet so he can learn alittle...

We have a problem at one of our clients, they are reporting that when they are being put on hold by someone from another location that after 10-15 minutes the call just drop off. It has happen to several people calling different places. They have a Merlin Magix 4.0 with PRI. The provider said...

The PRI I installed last week was working fine for about a week now it starting to drop calls around 4:30pm to 5:00pm the last to days. The rest of the time the circuit seems to be fine. I have a call in for the provider.

I am having a problem installing the bri channels on a Magix R 4.0 v 7.0. I set up the 100 DS1 board for pri but I can not install the b channels. Am I missing a step or doing something wrong.

We are installing a new PRI on a legend 7.0. Every thing seems to work, but two of the line ported to the PRI are xxx-8381 and xxx-0591 (both of which are faxes) is there any way on change the 1st digit to a 2 or 3 (2381, 2591) so I can install these two number to a single line port for faxes...