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  • Users: srmega41
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  1. srmega41

    Call Transfer and COR's

    OK, I have a G350/S8300 system with a G250 as a registered Gateway. I have phones on separate Network regions for the LSP functionality, and all is great. Now the main site just got Music on hold, and since I do not have tenant partitioning on (yet), I created a set of mirrored CORs so I can...
  2. srmega41

    CLID figth between me and the LEC

    I have 2 PRI's that we are planning to change the main number for my office to one of our DID's, as opposed the the old number. I have asked my LEC to change the "default" or BTN on the PRI's to this new number, and the swear they have. The old line is 303-430-2400, and the new is...
  3. srmega41

    Operator calls to another location

    I have multiple sites, and would like to set it up so users can dial 0 and reach our operator at another location. I know if I had IAS, this would be easy, but it is not turned on in the new switch. I have tried everything from adding a VDN in the console parameters to an X port console, and...
  4. srmega41

    CLID outbound from secondary PBX

    OK, I have just received my DID block from the LEC, and I am wanting to send CLID outbound from all my sites. I have 8 PBX's, ranging from a G3R, to a couple of S8300's/G350's. At the main site where my PRI's terminate, I can send whatever CLID/CPN data I want, but if a call originates from...
  5. srmega41

    Cannot remove data module??

    OK, I have read through all the data module threads I could find before posting this, but I could not see any reason for my issue. I have a G3R, software version 12i.01.1.414.1. I know I need to disable the link associated with the data module, and I believe this must be done via the change...
  6. srmega41

    Remote access for VAL board recording

    I have a helpdesk that has an emergency recording, and the question was raised if there was a way to allow the recording to be done remotely. The request was made in case there was an after hours issue arise, we could call in and record the update without someone having to be one site that has...
  7. srmega41

    Avaya IP trunks hairpin calls

    OK, I have a IP Enabled (using C-Lan and medpro boards) G3R PBX at my core. Version 12i.01.1.414 connected to a new S8300 G350 using IP trunks. The G350 is version 3x.01.4.642. The problem is calls are not being torn down as they go back and forth. I called this tromboning in my Nortel days...
  8. srmega41

    Busy indicator/autodial key??

    I have a user asking for a key on her phone that not only acts as a busy lamp key, but can also be used as an autodial for the same station. Is there such a key? I know how to configure each on its own, but I was not aware of a single key that did both. System is G3R, Software Ver. 2.01...
  9. srmega41

    DST adjustement without the patch

    OK, I have been trying to verify that the change I made in my DST entry will do the same thing as the patch, and I wanted to post here and see if anyone could see an issue. DAYLIGHT SAVINGS RULES Rule Change Day Month Date Time Increment 0: No Daylight...
  10. srmega41

    Covering to voicemail

    I have an application where they want to load-balance the messages received between two people. I have two stations built the same way, and their coverage paths both point to voicemail. The issue I have found is if I build a basic hunt group with two members, set the group as ucd-mia (so I am...
  11. srmega41

    Add on module for a 6424

    I have a secretary that had a 16 button add-on module that she would like to have installed. When I set the station option to Y for an expansion module, it gives me page 6, but it had 24 button assignments. I added a line on the first line for this, but it does not work on her module. Do...
  12. srmega41

    Path Replacement using Q.SIG for Nortel PBX's

    Within any environment where Nortel PBX's will be used to trunk to another vendors PBX, a Q.SIG trunk is usually used. Once there becomes a need to add multiple facilites, there also becomes a need to network them together. For this, there are several options within the Q.SIG standard that...
  13. srmega41

    Message waiting (LWC settings)

    I have a third party application (AVST) that uses the feature codes to turn on and off the message waiting lights on sets thru DSE (Digital Set Emulation). The problem is they have never really worked. I can trace the stations to see they are dialing the correct codes, but no lights turn on...
  14. srmega41

    Passing Caller ID (I am totally stumped!!)

    I have two Definity G3 systems tied together with two T1's. One is a DSC link, and the other is an ISDN span. I did this to try and get inbound Caller ID from the main site (presented via two PRI's, which are working to Site A) to pass to the alternate site. The PRI's come into Site A, which...
  15. srmega41

    P or no P in the ARS Analysis

    OK, here is another one I just do not seem to understand. In my ARS table, I see how calls are routed when I envoke ARS. I can map calls out to the trunks without issue, with one exception. Some calls have a route pattern assigned with a p in front of them. For example...
  16. srmega41

    New CLID/CPND question

    Is there something in the configuration of DSC that will not allow me to pass CLID/CPND across the network? I just got CPND working in my system (many thanks to this forum), but I just found out we are not passing that info to the other three systems connected. For example, when I call to...
  17. srmega41

    Line side T1 card???

    Does Avaya make a line side T1 card? Something that would allow mw to configure analog ports, and then use a T1 to transmit the signal? I have installed these on Nortel PBX's many times over, usually connecting to a third party appliance, like an IVR. Any ideas or suggestions would be very...
  18. srmega41

    Changing DAC to an EXT in dialplan

    In my system, we had 7 and 8 set to be DAC with a lenght of 2. Not a very good use of numbers, so I changed the ones starting with 7 to 3 digits, and removed all the 8's. I now want to use 8 as an extension for things like hunt group members. When I try to change the dialplan, I get a message...
  19. srmega41

    Call Party Name Display

    Being new to the Avaya world, I feel some of my questions I should know, but I will ask (I spent 11 years working on Nortel). I just ordered Call Party Name Delivery on my PRI's terminating to a CM2.1 system. Everything I have found does NOT indicate I need to do anything, and my vendor has...
  20. srmega41

    NDT, test light on (already did a search)

    I have a set that was working yesterday, but now has no dial tone, and the only thing on the phone is the test lamp. She has unplugged the phone and plugged it back in, with the results still the same. She indicated that there is an easy fix for this, but I am unable to find anything. System...

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