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Hello. I don't know what I would do without this site! Question..Is there anything in CLS that would deny/allow the transfer key from working? I have several 2000 series phones that will not transfer from one 4 digit extension to another 4 digit extension. According to the users they have...

The complaint from one of our sites is that all the phones will stop working, sometimes for as long as 30 minutes and then come back. The power supply appears to be ok and the UPS the switch is plugged into is good. It seems like a power issue but is there something else I should check.

All of a sudden I am getting an error when trying to do a manual backup after making several MACs. LD 43 gives me edd007 which means "storage device write error" action: attempt dump again. Still get same error. Has anyone seen this and would a reboot or ini help?

I'm getting the following bug errors on Option11c after manual ini. The reason for the ini was complaints that phones were not forwarding or forwarding to the wrong place. The ini fixed the issues but gave me the following errors on boot. BUG6341 ssDrv: Resource acquisition error, task = %s...

I have a 2008HF Display that will not display the extension of the person calling in. The unit will display date and time. Am I missing something in CLS? The extension of the phone in question will display on calls to other phones but not vice versa. Thanks for any help.

I created a new 500 set on my Option 11c and patched it to a jack and immediately got dialtone and was able to make outgoing calls. However, the phone will not ring. The ringer is turned up. If you know you are receiving a call you can pick up the handset and talk....it just doesn't ring...

Can anyone give me some info on what is involved in replacing the M2250 console with a M2616/with add-on module. I understand the cabling issues but I'm not sure about the programming. Any help or suggestions would be appreciated.

I need to match DNs with names. Is there a way to list this in LD 81 or some other LD. I really do not want to have to look at over 200 DNs individually simply to change the name associated with it. Thanks for any help.

Ok, this is really strange! Here's the issue. Main switchboard operator has 2616 with add-on module. All internal calls coming to her phone by dialing 0 will display the correct DN calling but they all show the same name. Example: 5201 Jones. All calls coming to her phone by dialing her...

Can someone help with this please? I need to be able to look in MM for users that are not deleting their messages and to see what percentage of the drive space is left. Thanks.

When doing a stat in LD 32 instead of the usual idle or busy this is the status...the console is blurry so I can't quite make it out. Has anyone seen this? Option 11C Ver. 2121, release 4....3900 series phones. No calls coming in to site on main line or roll-over lines. Disabling and enabling...

What EXACTLY does this mean and how do you troubleshoot? I understand it means a polarity reversal or an open trunk but how do you fix it. We use BellSouth and have 36 Nortel switches (Option 11C) at different sites. It's driving us nuts. Thanks.

Need to know how to print Ring Pickup Groups and all phone sets assigned to each group...Option 11c. Thanks.

Does anyone have step-by-step instructions or how-to info on assigning an IP address to this switch and connecting it to existing LAN. Thanks!!!

Does anyone know where I can download documentation for installation and maint. for call pilot 2.0??

I have a request to add a 500 set at a site for the switchbd operator to use when she is away from the front desk. The only DN assigned to the 2250 is the DN for the auto-attendent. I could not create a 500 set with that DN...got an error. If she puts the console on nite or busy it rolls to...

What are the steps involved in assigning an IP address to an Option11C Rel. 24.24? Are there any "gotchas" ??? Thanks!

How can I block a DN from showing up on phones with displays. I have a user that wants ONLY her name to appear when she calls ext. to ext. She does not want her extension to show. Option 11c

Does anyone know what this error code means on the 2250 console..is it toast?

What load will give me a history of how long the Option 11 has been up and if someone is disabling TNs.