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We have a 61c Succession 3.0 T1 that interfaces to a 2921 Cisco Router. This link is used to interface to Cisco Call Manager\Unity Connections 7.1.5 and Cisco Contact Center Express 8.0. We are getting PRI254 DCH: 24 DATA: 0 15 errors, which I believe means the call is being handed off...

We have a Nortel 61c with a T1 Interface to a Cisco 2921 with a T1 Interface and we have no link light on the Cisco 2929 T1 Interface. We have a T1 (Tie) Connected to CSU\DSU connecting from there to the Cisco 2921 T1 Interface with a Crossover Cable (568A on one end and 568b on the other end)...

Other than setting a line to an SCN, is there a way to mute an incoming call on a Nortel M3904 with Succesion 3.0? Yes, wth MSB Key could be used prior....any ideas? Thanks.

On an 11C Succession 3.0 Nortel PBX, is it possible for the system to prompt the dialer with a beep or some sound to indicate that the client code was correct and the call is in the process of going through.

Is there any new feature (BCM50 Emal Notificaion of a New Voicemail) or Key Code that allows this? If so, on what release of the BCM50? Thank you.

Hey guys, we have a 61c in one of our remote-offices and when we try to run a manual backup; the below message appears, and in ld 117I'm showing 100%. Since I am not phsically located in that office (and have read that reboot should solve this), is there a solution without having to reboot...

I'm getting a "password could not be verified as logon user does not have the required priviledge". I set the logon as service and have the ngensys account set as both a local (for each server\computer) and domain logon. I am able to map the network drive using the IP Address or server name...

We have VoIP Dialing to and from our 2 BCM50 Loacations to and from out NOrtel 11cs & 61cs. We are mostely Succession 3.0 with ITG Trunk Cards. I believe a setting was changed on our Nortel 11cs & 61cs that isn't allowing the Caller ID over our VoIP Trunks to the BCM50 Locations. It could be...

We have a VoIP for 5 Digit Dialing to and from our 2 BCM50 Locations to Nortel 11cs & 61cs. We are mostly Succession 3.0 with ITG Trunk Cards. I believe a setting was changed on the Nortel 11cs & 61cs that isn't allowing the Caller IP over our VoIP trunks. Should I be looking on the ITG Cards...

Has anyone rebulit their SECC 4.2 Server using Windows 2003 Server or Windows 2003 Server R2 with any luck? Thank you.

This is for new computer deployments only in an Exchange 2007 domain environment. To reproduce the issue you will need to install Office 2007 on a computer that never had any office. Then install Call Pilot. Then log in and use Outlook with an Exchange mailbox and you will see what we are...

Hi guys, I am having an issue. Use Procomm to "dial into" our 11c. When we try to go transparent to port 1 or 2, we get a Transparent Access to Port 1 (or 2) is Locked Out. The status shows 22 "errors" on port 1 and 0 on port 2. How do I "unlock" these ports. Suggestions? Thank you!

We are running CallPilot Desktop Messaging 04.04.04.32 in an Office 2007 Environment both in Citrix and local Desktops. The Desktop Image is XP. The Citrix Servers are Windows 2008 Servers and 4.5 for the Citrix Software. Anybody have any luck with a particular version of CallPilot Desktop...

We have some phone sets with the CFXA set and they function like they should for a DID or when calls are placed to the set from another set within the office. The issue I am having is when a user from one office dials an extension of a user in another office with the phone forwareded to a local...

We have a mixed environment of Succession 3.0 & 4.x PBXs...mostly 3.0. For the IP Trunk Cards it is recommened that they be setup as CLS DIP (Dial Pulse). In order to do so, at least at one site, I have to set the SIGO to STD and push the change to the card as well via TM. Otherwise, if I...

I have 8 IPTI Trunks that I can't do anything with? They are associated with a route...but I can't delete or print them individually? I can print them by printing tnb and using the card tn or list trunk members on the route. This is a Succession 3.0 11C. Any ideas? I am rebuilding the...

We have a BCM50 in Europe that was upgraded to Version 6.0.2.05.237. The other change that was made recently was allowing Remote Access Package for the IP Trunks. I initially removed the remote access package settings that were assigned to the 4 VoIP Trunks. I then verified the H.323 Setting...

I have a 3.2 TM Server connected directly to a 61C ELAN Hub. I am unable to ping the 137.135.128.251 PBX PBX ELAN from the TM Server or from the PBX itself. In order for a Nortel Succession 3.0 61c PBX to ping itself, do I have to have a default route of 0.0.0.0 that sends the ping back to...

Is there an issue or a place on the TM Server where the passwords would have to be updated on a per site basis that would affect being able to transmit and receive to ITG Trunk & Line Cards? I know this is the case for the Corporate Directory. Is thee some funky swag Update DBS Nortel Nonsense...

I have an ITG Trunk Card that shows connected in the TM Server. However, I can not transmit anything to it. I can telnet to the card. I would believe there is something wrong with the MAC Address. Is there another way to find the address other than the label on front of the card. I don't...